MA
Mohamed Abudiba
Database Admin & HR Compensation Supervisor at Egyptian Petrochemical Company
Alexandria, EgyptWork Experience
Database Admin & HR Compensation Supervisor
Egyptian Petrochemical Company
Jan 2022 - Present -3 yrs, 4 months
Egypt
- Job Details:Design, develop, and optimize database solutions using SQL Server, Oracle Forms, Oracle Reports, and PL/SQL to support core business operations. Collaborate with internal departments to automate reporting and data workflows, improving system efficiency and accuracy. Acted as a bridge between the IT and HR departments, focusing on system integration, analyze, enhance, and automate compensation system workflows, ensuring scalability and accuracy. Identified system issues and inefficiencies in payroll and attendance processes and translated business needs into clear technical requirements for the IT department. Played a key role in the design, testing and validation of new system features, ensuring they met HR operational goals to improve performance, save costs, time, and reduce manual effort. Led the shift from manual attendance tracking to a biometric fingerprint system, working with IT to define requirements and test system integration with payroll. Helped redesign the attendance workflow, achieving over 50% time savings and a 30% cost reduction through automation and improved data accuracy. Participated in system troubleshooting and user acceptance testing (UAT) to validate IT solutions and ensure alignment with HR needs. Contributed ideas to enhance system usability and reporting, supporting better decision-making and data integrity. Managed compensation plans for outsourced employees and coordinated with organization departments to resolve compensation-related issues.
Customer Support Representative
Telecom Egypt (WE)
Mar 2019 - Aug 2020 -1 yr, 5 months
Egypt
- Job Details:Resolved customer issues efficiently, ensuring high satisfaction across subscription services. Proposed a solution to a technical issue in the new service provisioning process, which was immediately adopted and implemented, significantly improving workflow and reducing recurring customer complaints. Built trust with clients through clear, responsive communication and proactive follow-up.
Education
Bachelor's Degree in Computer Science
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2014 - Jan 2018 - 4 yr