
MOHAMED AHMED AMER
Chief Operating Officer & Regional insurance Manager at Al Shamil Family Medical Group
Abha, Saudi ArabiaWork Experience
Chief Operating Officer & Regional insurance ManagerFull Time
Al Shamil Family Medical Group
Jan 2022 - Present -3 yrs, 6 months
Saudi Arabia , Abha
- Job Details:Managing the whole operation in a group composed of 3 Healthcare Providers Implementation of the Strategic plan for the Organization and reviewing the Achievement on Weekly and Monthly Basis Follow up of the Providers Revenue Cycle for Cash and Credit , Discussing and solving obstacles facing concerned teams Review Year to Year , Month to Month Revenue Analysis verifying the raise if target achieved and Discussing available solutions if target not Achieved . Discuss and perform Root Cause Analysis to solve the issues interfering with the operation with the concerned Department Review Clinics Revenue with the Medical Director on Weekly basis with closed Discussion about Medical Staff Performance Review Marketing Campaigns and its Reachability to target Audience Review the Revenue Cycle and the whole process of Medical Insurance with Insurance Department to Assure Achievement of better patient experience by Approval Requests Submission as per accepted SLA with Approval re-submission for the rejected Requests , Claims Submission in due Dates with the highest Quality to decrease initial Rejection , Monitoring the performance of Reconciliation team and reviewing Closing % with the payers and Reviewing contract Status for each payer KPI monitoring for Staff Performance in different Department
Head of Revenue Cycle OperationFull Time
- Job Details:working for Saudi German Health from the offshore Office in Cairo Management of Revenue Cycle : Management of Approval Operation, follow up Approval Requests sent to insurance companies and assure Achievement of maximum Quality, sending and receiving Approvals from the payer in the Accepted TAT Management of Claims Submission , assuring Claims Submission in Due Dates with Accepted SLA Management of Rejected Claims by monitoring the performance of Reconciliation unit and ensure reply to all rejections sent from the payer KPI monitoring for Staff performance Monitoring Referral Cases from insurance Companies,reporting the Deficit in some insurance Companies referrals and notify the corporate sales teams to act as per the mentioned Analysis Deal with Insurance Companies regarding Contracts Renewal and Ensure sending well Studied Proposals during the contract notice period with Accepted levels of Discount Percentage Review and Manage Discounts and Strict Data Analysis to guarantee Renewal Benefits
Deputy Operation Manager , Revenue Cycle ManagementFull Time
Aug 2020 - Nov 2020 -3 months
Saudi Arabia , Jeddah
- Job Details:working for Andalusia HJH from the Remote Office in Cairo Management of Revenue Cycle : Management of Approval Operation, follow up Approval Requests sent to insurance companies and assure Achievement of maximum Quality, sending and receiving Approvals from the payer in the Accepted TAT Management of Claims Submission , assuring Claims Submission in Due Dates with Accepted SLA Management of Rejected Claims by monitoring the performance of Reconciliation unit and ensure reply to all rejections sent from the payer KPI monitoring for Staff performance Monitoring Referral Cases from insurance Companies, reporting the Deficit in some insurance Companies referrals and notify the corporate sales teams to act as per the mentioned Analysis Deal with Insurance Companies regarding Contracts Renewal and Ensure sending well Studied Proposals during the contract notice period with Accepted levels of Discounts. Review and Manage Discounts and Strict Data Analysis to guarantee Renewal Benefits.
Medical Claims Section HeadFull Time
Oct 2019 - Aug 2020 -10 months
Saudi Arabia , Jeddah
- Job Details:Follow up the process related to Medical Claims Submission to ensure early flow of insurance companies (Payer) payment Review Jumbo Medical Claims with Claims supervisors before sending to the payer Review reports from Medical Claims Supervisors regarding flow rate from each payer and working on the issues related to decreased flow rate from any payer Monthly review reports about KPI of Claims Staff
Medical Claims SupervisorFull Time
Dec 2017 - Oct 2019 -1 yr, 10 months
Saudi Arabia , Jeddah
- Job Details:Follow up the process related to Medical Claims Submission to ensure early flow of insurance companies (Payer) payment Review Jumbo Medical Claims with Claims supervisors before sending to the payer Review reports from Medical Claims Supervisors regarding flow rate from each payer and working on the issues related to decreased flow rate from any payer Monthly review reports about KPI of Claims Staff
Senior Authorization Doctor - Quality AssuranceFull Time
- Job Details:Senior Approval Doctor and Quality Assurance: Approval for inpatient requests Auditing Approvals of other Doctors and clarifying Quality issues Training on usage of Globe-med i-care system and training Colleagues how to create an approval.
Education
BSc in Medicine and Surgery
Ain Shams University (ASU)Jan 2005 - Jan 2012 - 7 yr
High School - Other
Tabary Roxy Secondary schoolJan 2005
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Value Based HealthCare
Professional Training House·2020Hospital Revenue Cycle Management
Professional Training House·2020Medical Malpractice
Professional Training House·2020Management Fundamentals
Coursera-The University of Pennsylvania·2020The Economics of Health Care Delivery
Coursera-The University of Pennsylvania·2019first Aid Course
Ain Shams University·2012