Basic Info

Moataz Fahmy

12 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Recruitment Specialist at Mea Consulting & Engineering

Experience Details

IT Recruitment Specialist

Human Resources

Experienced (Non-Manager)

•Responsible for Local & Overseas Recruitment & Headhunting
•Establishes recruiting requirements by studying organization plans and objectives, meeting with managers to discuss needs.
•Attracts applicants by placing job advertisements & Using different sourcing channels.
•Screening CVS, and phone-screening.
•Determine applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements.
•Selecting suitable candidates for required job vacancies.
•Follow up with clients to make sure that the accepted candidates are on the right track.
•Creating a Database for all received resumes for future requirements.
•Improves organization attractiveness by recommending new policies and practices, monitoring job offers and compensation practices, emphasizing benefits and perks.
•Accomplishes human resources and organization mission by completing related results as needed.
•Responsible for coordination between all sections of the administration.


Company Details

Mea Consulting & Engineering

Cairo, Egypt

11-50 employees

Management Consulting

www.mea-consulting.com

Feb 2015 to present (2 years 8 months)
Accountant at Ebtsamet el rabie

Experience Details

Accountant

Accounting/Finance

Experienced (Non-Manager)

• Prepare, examine and analyze accounting records, financial statements, and other financial reports to access accuracy, completeness, and conformance to reporting and procedural standards.
• Report to management regarding the finances of establishment.
• Establish tables of accounts, and assign entries to proper accounts.
• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
• Analyze business operations, trends, costs, revenues, financial commitments. And obligations, to project future revenues and expenses or to provide advice.


Company Details

Ebtsamet el rabie

Cairo, Egypt

11-50 employees

Medical Devices and Supplies

N/A

Aug 2014 to Feb 2015 (6 months)
Technical support Customer Care Representative at Etisal International (Etisalat Egypt)

Experience Details

Technical support Customer Care Representative

Customer Service/Support

Experienced (Non-Manager)

• Providing technical support to ADSL problems. ADSL Troubleshooting and fixing line issue.
• Ensuring that all ADSL support calls and tickets are logged correctly, Responsible for wired and Wireless router configuration and troubleshooting.
• Understanding of the Internet and how it functions, Have Basic knowledge in different OS like Win 7, Win 8, Win XP, Vista.
• Understanding Networking TCP/IP Protocols Have a strong verbal customer handling and communication skills.
• Work with supervisor on special projects as the need arises.


Company Details

Etisal International (Etisalat Egypt) (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

http://www.etisal.com.sa/

Jun 2014 to Aug 2014 (2 months)
Customer Care Representative at Etisal International (Etisalat Egypt)

Experience Details

Customer Care Representative

Customer Service/Support

Experienced (Non-Manager)

• Answer inbound calls and respond to customer’s requests with high quality standards.
• Open customer’s account by recording account information and perform the necessary and the right action on system in order to fulfill the customer’s requests properly.
• Provide customers with products and services information via phone.
• Use questioning, troubleshooting and listening skills that support effective telephone communication and help in solving the customer’s problems and complaints.
• Follow the agreed on guide lines, polices, processes and procedures to insure maintaining the customer’s data confidentiality.
• Maintain the agreed on AHT to insure ease of accessibility and maintain the agreed on Service Level.


Company Details

Etisal International (Etisalat Egypt) (multinational)

Cairo, Egypt

N/A

Telecommunications

http://www.etisal.com.sa/

Sep 2013 to Jun 2014 (9 months)
Manager Assistant at Les dames pastry shop

Experience Details

Manager Assistant

Administration

Experienced (Non-Manager)

• Meet the store's monthly targets and handle budgets .
• Train the new recruits.
• Deal with any inquiries and complaints and monitor customer service.
• Managing deliveries.
• Delivering the product shortage day by day to the factory.
• Responsible for delivering products of the highest quality in terms of freshness, taste, and consistency.
• I was responsible for keeping their immediate work area clean at all times.
• Additional duties and responsibilities may be assigned as needed.
• Working on Point Of Sale cashier.


Company Details

Les dames pastry shop

Cairo, Egypt

101-500 employees

Food and Beverage Production

https://www.facebook.com/LesDamesOfficial

Nov 2012 to Jun 2013 (7 months)
Factory manager at Dur for Leather Products

Experience Details

Factory manager

Operations/Management

Manager

• Take care of the day to day operations of the factory, from material handling, processing to manufacturing.
• Monitoring the production process.
• Supervising and motivating a team of workers to achieve maximum performance.
• Responsible for meeting the delivery times of the client.
• Coordinate shipping schedules and delivery of merchandise.
• Communicate with confidence and credibility.
• Handle customer complaints and resolve the issues from the ground level.
• Present and sell factory products to current and potential clients.
• Create awareness of the new shoes designs to create connection between the buyer and the seller.
• Follow- up for collection of payments.
• Prepare profit and loss statements and weekly closing and cost accounting reports.
• Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents.


Company Details

Dur for Leather Products

Cairo, Egypt

51-100 employees

Manufacturing

N/A

Jun 2002 to Jun 2012 (10 years)

Education

Bachelor's Degree in Management Information Systems

Education Details

Bachelor's Degree

Management Information Systems

New Cairo Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

New Cairo Academy
2002 - 2008
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

A +AccountantAccountingAdministrationArabicArts And CultureBusiness PlanningChildrenCreativeCustomer Care RepresentativeCustomer ServiceEnglishEtisal International (Etisalat Egypt)Factory ManagerFinanceFinancial ManagementFood And Beverage ProductionHandles StressHard WorkerHuman ResourcesHuman RightsICDLIT Recruitment SpecialistInsuranceManagementManagement ConsultingManagement Information SystemsManager AssistantManufacturingMedical Devices And SuppliesMicrosoft ExcelMicrosoft WordN+PlannerSocial ServicesSupportTeam PlayerTechnical Support Customer Care RepresentativeTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

ICDL

ICDL

: Advanced

: High

:

3-5 years

A +

A +

: Advanced

: High

:

1-3 years

N+

N+

: Advanced

: High

:

1-3 years

Fields of Expertise

Financial Management

Financial Management

: Advanced

: High

:

More than 7 years

Business Planning

Business Planning

: Advanced

: High

:

More than 7 years

Key Skills

Planner, Hard worker, Creative, Handles Stress, Team Player

Online Presence

https://eg.linkedin.com/pub/moataz-fahmy/b9/564/a46https://www.facebook.com/Moatazfahmy27

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