Basic Info

Moataz Eljaky

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior IT systems and Business Analyst at AgilityLogistics

Experience Details

Senior IT systems and Business Analyst

IT/Software Development, Engineering - Telecom/Technology

Experienced (Non-Manager)

Job Responsibilities:
 Strategy and planning
 Analyze business processes and develop system tools within development plan approved by all affected areas to ensure that ERP system meets business requirements and goals, fulfill user requirements and resolve system issues then update SOPs Accordingly.
 Deployment and support operational processes
 Full management of Warehouse Management System for all inbounds operational processes including (offloading/repacking/labeling/receiving/put away) for best ware house utilization, the same for outnounds process starting from (Allocation strategy/picking /loading/shipping.)
 Install, Configure and deploy ERP systems.
 Regular system data auditing to detect any violation and to highlight the issues and plan for corrective and preventive actions.
 DB Installation, configuration and upgrading of Oracle server software and related products.
 Main responsibilities of Oracle database administrator (DBA) of database tuning , performance monitoring and
Establish and maintain backup and recovery policies to maintain high service stability with the expected service quality.
 Create and develop system reports based on oracle SQL.
 Projects achievements:
 Project name: Agility integration system with Procter & Gamble (P&G)
 Project goal : Provide full support of an integrated system between SAP and Agility warehouse system to handle all operation warehouse processes between both partners, and handling all processes changes requests.
 Employer name: LinkdotNet.
 Website: http://www.linkdotnet.com
 Period: From Jan 2009 to Dec 2009.
 Job title: Technical support – ADSL technology.
 Main responsibilities:
 Handle ADSL customer’s issues via Emails or Phones by logging a
tickets and doing the basic troubleshooting for getting the issue
resolved or escalate it to other department that has the authority for deeply troubleshooting either on physical level or connection level.


Company Details

AgilityLogistics (multinational)

Cairo, Egypt

More than 1000 employees

Logistics and Supply Chain

WWW.agility.com

Jul 2013 to present (3 years 5 months)
IT Engineer at AgilityLogistics

Experience Details

IT Engineer

IT/Software Development, Engineering - Telecom/Technology

Experienced (Non-Manager)

Managing physical and virtual servers, including file server, print server, Active directory, Antivirus, ISA server,PF Sense, Endian firewall and backup servers and their associated operating systems.
 Managing and maintain all network hardware and equipment, including routers, switches, HP Printers, Xerox Copiers, Access Points, Cisco IP phones and UPSs.
 Provide remote support for about 250 users distributed between company head office and other branches.
 Performing installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
 Monitoring network traffic utilization via MRTG.
 Using Flexibility Monitoring Systems to monitor all network devices, and track the assets usage


Company Details

AgilityLogistics (multinational)

Cairo, Egypt

More than 1000 employees

Logistics and Supply Chain

WWW.agility.com

Jan 2010 to Jul 2013 (3 years 6 months)
Technical Support-ASDL at LinkdotNet

Experience Details

Technical Support-ASDL

IT/Software Development

Experienced (Non-Manager)

Provide 1st and 2nd level support for ADSL connection problems.


Company Details

LinkdotNet

Cairo, Egypt

More than 1000 employees

Information Technology Services

www.linkdsl.net

Jan 2009 to Dec 2010 (1 year 11 months)

Education

Bachelor's Degree in Communications

Education Details

Bachelor's Degree

Communications, IT

Faculty of Engineering, Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of Engineering, Cairo University
2002 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Alkhedewia

Egypt

2002

A / Excellent / 85 -100%

N/A

Alkhedewia
2002

Certifications

CCNA
Jan 2001

Certificate details

CCNA

Jan 2001

N/A

N/A

N/A

N/A

Certificate details

Oracle database Administrator

Jun 2014

N/A

N/A

N/A

N/A

ITIL
Nov 2013

Certificate details

ITIL

Nov 2013

N/A

N/A

N/A

N/A

Time Mangment
Apr 2010

Certificate details

Time Mangment

Apr 2010

N/A

N/A

N/A

N/A

Problem solving
Aug 2010

Certificate details

Problem solving

Aug 2010

N/A

N/A

N/A

N/A

Certificate details

Email Business Etiquites

May 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Oracle DBA

Jun 2013

Next Academy

N/A

Training/Course Details

CCNA

Jul 2007

Cairo Univerisity

N/A

ITIL at APMG
Sep 2013

Training/Course Details

ITIL

Sep 2013

APMG

N/A

Training/Course Details

Lean Six Segma

Oct 2015

Agility

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

AgilityLogisticsAnalyticalArabicBusiness Applicatin Support And DevelopmentBusiness DevelopmentCCNACiscoCommunicationsEmail Business EtiquitesEnglishHard WorkerITIT EngineerITILInformation Technology (IT)Information Technology ServicesInternetInternet ResearchLeaderLean Six SegmaLogistics And Supply ChainMicrosoft VisioOracleOracle DBAOracle Database AdministratorOracle ERPPresentation SkillsProblem SolverProblem SolvingSenior IT Systems And Business AnalystSoftware DevelopmentSupportiveTeam WorkTechnical Support-ASDLTime MangmentWarehouse Managment SystemWindows Server 2008Work Relationship

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Presentation Skills

Presentation Skills

: Expert

: Extreme - I love it!

:

1-3 years

Oracle ERP

Oracle ERP

: Expert

: Extreme - I love it!

:

1-3 years

CCNA

CCNA

: Expert

: Extreme - I love it!

:

1-3 years

Windows Server 2008

Windows Server 2008

: Expert

: Extreme - I love it!

:

1-3 years

Information Technology (IT)

Information Technology (IT)

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Visio

Microsoft Visio

: Expert

: Extreme - I love it!

:

1-3 years

Cisco

Cisco

: Expert

: Extreme - I love it!

:

1-3 years

Oracle

Oracle

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

1-3 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

IT

IT

: Expert

: Extreme - I love it!

:

3-5 years

Warehouse managment system

Warehouse managment system

: Expert

: Extreme - I love it!

:

1-3 years

business Development

business Development

: Expert

: Extreme - I love it!

:

1-3 years

Business applicatin support and development

Business applicatin support and development

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Problem Solver, Supportive

Online Presence

https://eg.linkedin.com/pub/moataz-eljaky/25/597/376

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