Basic Info

Mohamed Sharaf Elden

1 year

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Technical Support Engineer at Marseilia Group

Experience Details

IT Technical Support Engineer

IT/Software Development, Engineering - Telecom/Technology

Experienced (Non-Manager)

• Administering & designing LANs, WANs internet/intranet, and voice networks.
• Analysing & developing key components using methodology prescribed techniques.
• Communicating and negotiating with users, specialists, other staff and suppliers.
• Network connectivity troubleshooting, ping, tracert, telnet, SSH.
• Responsible for communication protocols, configuration, integration & security.
• Investigating, diagnosing and resolve all network problems.
• Maintaining pre-packaged software applications on the LAN.
• Upgrading and repairing faults on CIS systems, networks & peripheral equipment.
• Cisco & HP switch configuration in particular VLAN configuration/troubleshooting.
• Working with multiple technical platforms i.e. mainframe, two-tiered client-servers and three-tiered client-servers.


Company Details

Marseilia Group (multinational)

Alexandria, Egypt

501-1000 employees

Real Estate/Property Management, Computer and Network Security , Information Technology Services

http://marseilia.com/new/ar/

Feb 2016 to present (10 months)
Technical support engineer at Xceed Te-data

Experience Details

Technical support engineer

IT/Software Development

Entry Level

N/A


Company Details

Xceed Te-data

Cairo, Egypt

More than 1000 employees

Information Technology Services

Www.xceed.com

Aug 2016 to Mar 2016 (5 month)
Network Engineer (intern) at Jelecom

Experience Details

Network Engineer (intern)

IT/Software Development

Entry Level

Responsible for all network Fields


Company Details

Jelecom

Alexandria, Egypt

101-500 employees

Information Technology Services

WWW.jelecom,com

Jun 2015 to Sep 2015 (3 months)

Achievements


Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. Install, configure and troubleshoot network routers, switches, load balancers, and security devices. Laying down the network design for the premises and recommending the required equipment's. Manage and Troubleshoot PC's And Laptops Maintain network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Manage Network IP addresses allocation as well as routing protocols and routing configurations that meet the minimum standards. Resolve network related issues in a timely manner. Related Call Center Devices "Avaya". Related Analog Camera Devices.

Education

bcs in electronic and communication

Education Details

bcs

electronic and communication

Arab Academy for Science, Technology and Maritime Transport, Egypt

C / Good / 65 - 75%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

All akaad

Egypt

2006

A / Excellent / 85 -100%

N/A

All akaad
2006

Certifications

Ccna
Jul 2015

Certificate details

Ccna

Jul 2015

1000 out of 1000

N/A

N/A

Cisco

N/A

Training and Courses

Ccna at Jelecom
Jul 2015

Training/Course Details

Ccna

Jul 2015

Jelecom

N/A

Ccnp at Herotic
Sep 2015

Training/Course Details

Ccnp

Sep 2015

Herotic

N/A

Training/Course Details

Lte

May 2014

Arab academy for science technology and maritime transport

N/A

This profile is fresh!
Last update 8 days ago.

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Profile Skills and Keywords

AdaptiveBusiness-orientedCCNACCNPCCNP SPCommunicatorComputerComputer And Network SecurityDutchElectronic And CommunicationEnglishFlexibleFootballGSMHSPA +Hard WorkerITIT Technical Support EngineerInformation Technology ServicesLTELeaderMarseilia GroupMatlabMicrosoft ExcelMicrosoft OfficeNetwork EngineerPlaying GamesProperty ManagementReal EstateSoftware DevelopmentSwimmingTechnical Support EngineerTraveling

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Dutch

Dutch

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

CCNA

CCNA

: Expert

: Extreme - I love it!

:

Less than 1 year

CCNP

CCNP

: Expert

: Extreme - I love it!

:

Less than 1 year

CCNP SP

CCNP SP

: Expert

: Extreme - I love it!

:

Less than 1 year

LTE

LTE

: Expert

: Extreme - I love it!

:

1-3 years

GSM

GSM

: Expert

: Extreme - I love it!

:

1-3 years

HSPA +

HSPA +

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Matlab

Matlab

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

ccna

ccna

: Expert

: Extreme - I love it!

:

1-3 years

ccnp

ccnp

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Business-oriented, Communicator, Hard worker, Flexible / Adaptive

Online Presence

https://www.facebook.com/MOhHhHA

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