Basic Info

Mohamed Abulhamd

10 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales & Customer service representative at My Way Egypt

Experience Details

Sales & Customer service representative

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

Sales indoor: make sales invoices and vouchers and all includes
Customer Service: solving customer’s problems and handling new clients.


Company Details

My Way Egypt

Alexandria, Egypt

More than 1000 employees

FMCG, Cosmetics , Personal Care and Services

N/A

Mar 2012 to present (5 years 10 months)
Distribution agent at Lactuel

Experience Details

Distribution agent

Customer Service/Support, Logistics/Supply Chain

Entry Level

- Distributing the company's products as a Representative of the distribution to all Egyptian cities.
- Collecting the cash value which in the invoices.


Company Details

Lactuel

Alexandria, Egypt

501-1000 employees

Cosmetics

N/A

Nov 2010 to Oct 2011 (11 months)
Head Captain at Abo Shaqra restaurants

Experience Details

Head Captain

Hospitality/Hotels/Food Services, Quality

Experienced (Non-Manager)

- At the beginning I was a waiter who handle the guest orders, then I promoted as a head captain who take the order from the guests and let the waiter handle it, provide assistance to reach satisfaction of the guest , at last make the cash invoices of tables


Company Details

Abo Shaqra restaurants

Abu Dhabi, United Arab Emirates

101-500 employees

Food and Beverage Production, Food Services/Restaurants/Catering

N/A

May 2008 to Oct 2009 (1 year 5 months)
Employee at Victoria Co. For computer services

Experience Details

Employee

Customer Service/Support, Sales/Retail, IT/Software Development

Experienced (Non-Manager)

- Sale of computer accessories.
- Copying of documents.
- Writing scientific researches.
- Maintenance of Software.
- Follow-up work of the Internet cafe.
- Raising the daily reports about work plans.
- Work on the inventory of goods and cash.


Company Details

Victoria Co. For computer services

Alexandria, Egypt

51-100 employees

Computer Hardware, Computer Networking , Computer Software

N/A

Mar 2005 to Apr 2007 (2 years 1 month)
Waiter (intern) at Intercontinental Soma Bay

Experience Details

Waiter (intern)

Hospitality/Hotels/Food Services

Student

N/A


Company Details

Intercontinental Soma Bay

Red Sea, Egypt

More than 1000 employees

Hospitality/Hotels

N/A

Jul 2004 to Oct 2004 (3 months)

Education

BSc in Hospitality

Education Details

BSc

Hospitality, Hotels managment

The high institute of Abu Qeer for Hotels management and Tourism, Egypt

C / Good / 65 - 75%

N/A

N/A

The high institute of Abu Qeer for Hotels management and Tourism
2003 - 2007
Jobseeker photo

Profile Skills and Keywords

ArabicBusiness DevelopmentCateringComputer HardwareComputer NetworkingComputer SoftwareCosmeticsCustomer ServiceCustomer-orientedData EntryDistribution AgentEmployeeEnglishFMCGFood And Beverage ProductionFood ServicesHandles StressHard WorkerHead CaptainHospitalityHotelsHotels ManagmentITInternetLogisticsMicrosoft ExcelMicrosoft WordPersonal Care And ServicesProblem SolverQuality AssuranceQuality ControlRestaurantsRetailSalesSales & Customer Service RepresentativeSoftware DevelopmentSupportTeam PlayerTransportationWaiter

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

5-7 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

5-7 years

Hospitality

Hospitality

: Advanced

: High

:

3-5 years

Data entry

Data entry

: Intermediate

: High

:

5-7 years

Key Skills

Hard worker, Customer-oriented, Problem Solver, Handles Stress, Team Player

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