Basic Info

Asmaa Behairy

11 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Sales Supervisor at New Horizons

Experience Details

Sales Supervisor

Sales/Retail

Manager

Achieving my monthly target.
Supporting the team in their meetings and achieving their targets.
Opening new accounts.
Running the product knowledge training to the team.
Submitting weekly and monthly reports to the management.


Company Details

New Horizons (multinational)

Cairo - Nasr City, Egypt

101-500 employees

Training and Coaching

N/A

Jan 2013 to present (3 years 11 months)
Account Manager at New Horizons

Experience Details

Account Manager

Sales/Retail

Experienced (Non-Manager)

Hunting new accounts.
Following up on the current accounts.
Increasing the business with the current clients.
Reaching customer satisfaction.
Helping the clients in finding their needs and providing training solutions for those needs.
Achieving the target.


Company Details

New Horizons (multinational)

Cairo - Nasr City, Egypt

101-500 employees

Training and Coaching

N/A

Jan 2013 to Aug 2014 (1 year 7 months)
International Advisor at Vodafone international services

Experience Details

International Advisor

Customer Service/Support

Experienced (Non-Manager)

Achieving the KPIs targets, such as the AHT and the NPS.
• Serving the customers in the most efficient way.
• Helping the customers in answering there inquires in the simplest way, especially when it comes with their bills and the general policy.
• Improving the customer’s experience.
• Promoting the self services and new services generally.


Company Details

Vodafone international services (multinational)

Giza, Egypt

N/A

Consumer Services , Business Services - Other

www.vodafone.com.eg

Apr 2011 to Dec 2012 (1 year 8 months)
Account manager at Elquatro

Experience Details

Account manager

Sales/Retail

Senior Management (e.g. VP, CEO)

•Achieving the given target
Introducing new accounts.
•Follow up with our current accounts


Company Details

Elquatro

Cairo, Ecuador

1-10 employees

Textile and Clothing

www.elqautro.com

Apr 2010 to Apr 2011 (1 year)
Senior sales at Oman air

Experience Details

Senior sales

Sales/Retail

Senior Management (e.g. VP, CEO)


• Achieving the given target.
• Presenting all about Oman Air, frequent updating for Oman air news at the agents.
• Quick response to the agent requests.
• Establishing corporate business.
• Investigating the market for any changes in the fares, incentives given to the travel agents, and any other promotional activity.
• Preparing Other Airlines practice report on a monthly bases.
• Preparing Weekly sales Plan.
• Preparing Weekly sales report.


Company Details

Oman air

Cairo, Egypt

501-1000 employees

Airlines/Aviation

www.omanair.com

Jan 2007 to Mar 2010 (3 years 2 months)

Education

BA in Business adminstartion

Education Details

BA

Business adminstartion

Sadat academy for mangement science, Egypt

C / Good / 65 - 75%

business, accounting,english, human resources,logistics, marketing. and economics

N/A

Sadat academy for mangement science
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Narmer Language School

Egypt

2001

A / Excellent / 85 -100%

N/A

Narmer Language School
2001

Training and Courses

Training/Course Details

Soft skills. Management courses

Jun 2016

New Horizons

Because of my position as Sales Supervisor in New Horizons I had the chance to attend several training courses such as Communication Skills, Presentation Skills, Supervisory Skills, Leadership Simulation, Finance for Non Financials Simulation and Change Management Simulation.

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

Account ManagerAirline IndustryAirlinesAnalyticalArabicAviationBusiness AdminstartionBusiness DevelopmentBusiness Services - OtherConsumer ServicesCustomer ServiceCustomer ServicesCustomer-orientedEnglishFrenchInnovationInnovativeInternational AdvisorInternetKnowing New PeopleLeaderLearningMicrosoft OfficeNew HorizonsPresenterReadingRetailSabre Aviation SystemSalesSales SupervisorSenior SalesSoft Skills. Management CoursesSupportTextile And ClothingTextilesTrainingTraining And CoachingTravellingVodafone International ServicesWalking

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Sabre Aviation System

Sabre Aviation System

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

customer services

customer services

: Expert

: High

:

1-3 years

Training

Training

: Expert

: Extreme - I love it!

:

3-5 years

airline industry

airline industry

: Advanced

: High

:

3-5 years

textiles

textiles

: Intermediate

: Medium

:

1-3 years

Key Skills

Analytical, Leader, Presenter, Customer-oriented, Innovative

Online Presence

https://eg.linkedin.com/in/asmaa-haitham-4742246a

Like Asmaa`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Asmaa's full profile and find more great talent and professionals to join your team.