Basic Info

Mina Magdy

6 years

Egypt

Bachelor's Degree

Experienced

Work Experience

System Engineer at Middle East Network Solutions - IPMagiX

Experience Details

System Engineer

IT/Software Development, Customer Service/Support

Entry Level

Infrastructure
Mail Servers
HW Inventory
Support employees and our customers
SCOM monitoring
VSphere management


Company Details

Middle East Network Solutions - IPMagiX (multinational)

Cairo, Egypt

11-50 employees

Computer Software, Computer Networking , Information Technology Services

www.ipmagix.com

Apr 2013 to present (4 years 8 months)
Technical Support Engineer at Xceed (TEData Account)

Experience Details

Technical Support Engineer

Customer Service/Support

Entry Level

Assist the agents to solved the customer's problem that related to ADSL


Company Details

Xceed (TEData Account) (multinational)

Giza, Egypt

More then 1000 employees

Information Technology Services

www.xceedcc.com, www.TEData.net.eg

Mar 2011 to Apr 2013 (2 years 1 month)

Education

Bachelor of Science in Communication

Education Details

Bachelor of Science

Communication, Physics

Cairo University, Egypt

B / Very Good / 75 - 85%

Communications and Physics

N/A

Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Orman

Egypt

2006

A / Excellent / 85 -100%

N/A

Al-Orman
2006

Certifications

MCITP
Aug 2012

Certificate details

MCITP

Aug 2012

N/A

N/A

N/A

Microsoft

N/A

MCSA 2012
Nov 2013

Certificate details

MCSA 2012

Nov 2013

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSE Communication Expert (LYNC 2013)

Nov 2013

N/A

N/A

N/A

Microsoft

N/A

CCNA
May 2013

Certificate details

CCNA

May 2013

N/A

N/A

N/A

Cisco

N/A

Certificate details

Microsoft Exchange Server 2013 Core Solution (Exam: 70-341)

Nov 2015

N/A

N/A

N/A

N/A

CCNP Routing
Apr 2016

Certificate details

CCNP Routing

Apr 2016

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

VMWare VSpere ESXi 5

Dec 2013

Self Study

N/A

Training/Course Details

TMG

Mar 2014

Self Study

N/A

Training/Course Details

Microsoft SharePoint 2010 and 2013

Mar 2015

Self Study

N/A

Training/Course Details

Implementing Cisco IP Telephony V1.0 (CIPTV1)

Apr 2016

ITEgypt

N/A

Training/Course Details

Implementing Cisco IP Telephony V2.0 (CIPTV2)

May 2016

ITEgypt

N/A

Training/Course Details

Microsoft DPM 2010 and 2012

Jul 2014

Self Study

N/A

Training/Course Details

Veeam for Backup and Restore Virtual Machines

Jul 2013

Self Study

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

ArabicCCNACCNP RoutingCommunicationComputer NetworkingComputer SoftwareComputersCustomer ServiceEnglishITIT FieldImplementing Cisco IP Telephony V1.0 (CIPTV1)Implementing Cisco IP Telephony V2.0 (CIPTV2)Information Technology ServicesInnovativeInteractiveInternet SearchLeaderMCITPMCSA 2012MCSE Communication Expert (LYNC 2013)MathMicrosoft DPM 2010 And 2012Microsoft Exchange Server 2013 Core Solution (Exam: 70-341)Microsoft SharePoint 2010 And 2013Middle East Network Solutions - IPMagiXNegotiatorPhysicsSocialSoftware DevelopmentSupportSystem EngineerTMGTechnical Support EngineerVMWare VSpere ESXi 5Veeam For Backup And Restore Virtual MachinesXceed (TEData Account)

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

IT

IT

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Negotiator, Innovative, Social, Interactive

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