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Micheal Mokhtar Ayad

Assistant manager (customer experince) at Credit Agricole

Cairo, Egypt
  • Microsoft PowerPoint
  • Banking
  • Sales
  • Crm
  • CBS

Work Experience

  • Assistant manager (customer experince) at Credit Agricole

    Apr 2013 to present · 5 Years 9 Months

Education

  • Bachelor's Degree in Hotel and tourism

    Cairo universty - Egypt 2009 to 2012 · 3 Years
  • High School - Thanaweya Amma

    Saint Fatima Language Schools - Egypt 2009

Skills
Tools and Fields of Expertise

  • Microsoft PowerPoint
  • Banking
  • Sales
  • Crm
  • CBS
  • ICCS
  • CMS
  • Microsoft Outlook
  • Customer Care
  • Digital banking
  • Microsoft Excel
  • Microsoft Office
  • Quality Assurance
  • Customer Support
  • Core banking system
  • Quality

Languages

  • English

    Fluent
  • French

    Intermediate

Training & Certifications

  • Customer Experience Journey by Credit Agricole

    Credit agricole · 2016
  • • Basic Sales & Negotiations Skills by Jobeex

    Jobeex · 2015
  • Time Management Course By Dale Carnegie Training

    Dale Carnegie · 2014
  • Basic banking Certificate I and II .

    Credit agricole · 2014
  • Customer Service Skills By Scitron Training

    Scitron Traning · 2014
  • Customer Service Skills By Scitron Training

    Scitron traning · 2013