Basic Info

Merna Hazem

Less than 1 year

Cairo, Egypt

High School

Student

Work Experience

Customer Service Agent at Vodafone UK Account

Experience Details

Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK Account (multinational)

Egypt

N/A

Consumer Services

N/A

Jun 2015 to Sep 2015 (3 months)
HR academic member (Trainer) at Update CU (student activity)

Experience Details

HR academic member (Trainer)

Human Resources

Entry Level

N/A


Company Details

Update CU (student activity)

Cairo, Egypt

N/A

Sep 2014 to Apr 2015 (7 months)
HR Agent at Odak (student activity)

Experience Details

HR Agent

Human Resources

Entry Level

N/A


Company Details

Odak (student activity)

Egypt

N/A

Apr 2014 to Apr 2015 (1 year)

Education

College Diploma in Business information systems

Education Details

College Diploma

Business information systems

Helwan University, Egypt

A / Excellent / 85 -100%

Management information systems IT English Commerce Business Administration

N/A

Helwan University
2013 - 2017 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Makrizy Languages School

Egypt

2013

A / Excellent / 85 -100%

N/A

El Makrizy Languages School
2013

Training and Courses

Training/Course Details

Customer Service

Jul 2015

Vodafone UK

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness Information SystemsChallengeCommunicationsCommunicatorConsumer ServicesCustomer ServiceCustomer Service AgentEducationEnglishFrenchHR Academic Member (Trainer)HR AgentHuman ResourcesLearning New LanguagesManagementMicrosoft OfficePlannerPresenterProblem SolverProblem SolvingSupportTeachingTeam PlayerTechnologiesVodafone UK Account

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Fields of Expertise

Teaching

Teaching

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Communicator, Presenter, Problem Solver, Team Player

Online Presence

Merna Hazem

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