Basic Info

Merhan Mahmoud

8 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Sales Manager at ACE Life Group (CHUBB)

Experience Details

Sales Manager

Sales/Retail

Manager

-Recruitment
-Field support with all agents to be sure to achieve their goals.
- Develops a business plan. ;
- Responsible for the performance and development team members set professional goals ;
- Conducts one-on-one review with all team members to build more effective
communications, to understand training, Development needs.
- Improve the Executive's (sales, activity, motivation, loyalty). ;
- Handling communication with all clients to answer relevant inquiries. ;
- Handling & overcoming any occurred business problem. ;
- Finalizing any business requirements (Medical booking, Offer's latter, missing information). ;
- Field support with team members to improve my team leaders in supporting their team. ;
- Enhance productivity requires by hiring the right people for the right roles. ;
- Leading consists of 10 agents


Company Details

ACE Life Group (CHUBB) (multinational)

Cairo, Egypt

501-1000 employees

Insurance

N/A

Feb 2016 to present (10 months)
Independent Insurance Adviser at Freelancer

Experience Details

Independent Insurance Adviser

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Freelancer

Cairo, Egypt

N/A

Insurance

N/A

Sep 2014 to Dec 2015 (1 year 3 months)
Team Leader at Tokyo Marine Egypt

Experience Details

Team Leader

Sales/Retail

Manager

Recruitment
-Field support with all agents to be sure to achieve their goals.
- Develops a business plan. ;
- Responsible for the performance and development team members set professional goals ;
- Conducts one-on-one review with all team members to build more effective
communications, to understand training, Development needs.
- Improve the Executive's (sales, activity, motivation, loyalty). ;
- Handling communication with all clients to answer relevant inquiries. ;
- Handling & overcoming any occurred business problem. ;
- Finalizing any business requirements (Medical booking, Offer's latter, missing information). ;
- Field support with team members to improve my team leaders in supporting their team. ;
- Enhance productivity requires by hiring the right people for the right roles. ;
- Leading consists of 5 agents


Company Details

Tokyo Marine Egypt (multinational)

Cairo, Egypt

N/A

Insurance

N/A

Mar 2015 to Oct 2015 (7 months)
Insurance Recruiter at Freelancer

Experience Details

Insurance Recruiter

Human Resources

Experienced (Non-Manager)

Job Posting, CV screening, Interviewing, Second Interview Schedule.


Company Details

Freelancer

Cairo, Egypt

N/A

Human Resources

N/A

Apr 2014 to Dec 2014 (8 months)
Financial Consultant at ACE Life Insurance - Egypt

Experience Details

Financial Consultant

Sales/Retail

Experienced (Non-Manager)

-Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts. -Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. -Calculate premiums and establish payment method. -Customize insurance programs to suit individual customers, often covering a variety of risks. -Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. -Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. -Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. -Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. -Confer with clients to obtain and provide information when claims are made on a policy. -Perform administrative tasks, such as maintaining records and handling policy renewals. –Recruitment's sales agent.


Company Details

ACE Life Insurance - Egypt (multinational)

Cairo, Egypt

101-500 employees

Insurance

N/A

Apr 2011 to Feb 2014 (2 years 10 months)
Admin Assist at Arab Foundation for Science and Culture

Experience Details

Admin Assist

Administration

Entry Level

1.Answering Phones and Scheduling Appointments. 2.Preparing and Sending Correspondence. 3.Preparing reports and documents. 4.Organizing and Running the Office. 5.Receptionists.


Company Details

Arab Foundation for Science and Culture

Cairo, Egypt

11-50 employees

Publishing and Printing

N/A

Jan 2011 to Mar 2011 (2 months)
Customer Service Agent at Etisal International

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

- Respond to customer inquiries. - Generate customer interest in the services or products offered by the company. - Provide personalized customer service by responding to the needs of the customers. - Ensure feedback from the customer to further improve the customer services. - Manage and update customer databases with the status of each customer. - Coordinate with the dispatch team to send products or provide services on time to customers. - Provide customers with brochures and information packages on products or services. -Build customer loyalty by follow-up of customer calls. - Evaluate problems of the customers and provide logical lasting solutions. -Manage filing, mailing, correspondence and other management tasks.


Company Details

Etisal International

Cairo, Egypt

51-100 employees

Outsourcing/Offshoring

N/A

Sep 2010 to Dec 2010 (3 months)
Marketing Assist at Wood Face - Egypt

Experience Details

Marketing Assist

Marketing/PR/Advertising

Entry Level

- Focus on the Customer. - Monitor the Competition. - Own the Brand. - Find & Direct Outside Vendors. - Create New Ideas. - Communicate Internally. - Manage a Budget. - Set the Strategy, Plan the Attack, and Execute.


Company Details

Wood Face - Egypt

Cairo, Egypt

1-10 employees

Furniture

N/A

Jul 2009 to Aug 2010 (1 year 1 month)

Education

College Diploma in Tax

Education Details

College Diploma

Tax

Suez Canal University, Egypt

C / Good / 65 - 75%

N/A

N/A

Suez Canal University
2007 - 2009
BSc in Accounting

Education Details

BSc

Accounting

Suez Canal University, Egypt

C / Good / 65 - 75%

N/A

N/A

Suez Canal University
2001 - 2005

Training and Courses

Training/Course Details

Marketing

Oct 2003

The Chamber of Commerce

N/A

Training/Course Details

Human Resources Professional

Feb 2014

American Academy

N/A

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

ACE Life Group (CHUBB)ACE Life Insurance - EgyptAccountingAdmin AssistAdministrationAnalyticalArabicBusiness DevelopmentCustomer ServiceCustomer Service AgentCustomer ServicesEnglishFinancial ConsultantFurnitureHuman ResourcesHuman Resources ProfessionalIndependent Insurance AdviserInsuranceInsurance RecruiterLeaderMarketingMarketing AssistMicrosoft OfficeOffshoringOrganizerOutsourcingProblem SolverPublishing And PrintingRecruitmentRetailSalesSales ManagerSupportSupportiveTaxTeam LeaderTokyo Marine Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

5-7 years

Fields of Expertise

Sales

Sales

: Advanced

: High

:

5-7 years

Customer Services

Customer Services

: Intermediate

: High

:

Less than 1 year

Recruitment

Recruitment

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Leader, Organizer, Problem Solver, Supportive

Online Presence

eg.linkedin.com/pub/merhan-backry/2a/146/77/https://twitter.com/Nefrtety

....

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