Basic Info

Menna Youssef

3 years

Cairo, Egypt

High School

Student

Work Experience

Customer Service Adviser at Vodafone

Experience Details

Customer Service Adviser

Customer Service/Support

Entry Level

I was a customer services adviser for Vodafone Communications network " UK Account ". People called us when they were facing any troubles with their lines, handsets, or online accounts and we would solve their problems.


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com

Nov 2016 to Apr 2017 (5 months)
Assistant Teacher (intern) at Kiddieland preschool

Experience Details

Assistant Teacher (intern)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Kiddieland preschool

Cairo, Egypt

11-50 employees

Education

N/A

Oct 2014 to Jan 2015 (3 months)
Sales Representitive at EL Nagar DESIGNS

Experience Details

Sales Representitive

Sales/Retail, Customer Service/Support, Creative/Design/Art

Experienced (Non-Manager)

I worked as a Sales Representitive , Customer Service and support, Designer and as a computer clerk


Company Details

EL Nagar DESIGNS

Cairo, Egypt

1-10 employees

Architectural and Design Services, Furniture

www.elngar.com

Jun 2011 to Jun 2014 (3 years)

Achievements


High School Valedectorian

Education

High School - American diploma

High School Details

American diploma

Menese American School

Egypt

2011

A / Excellent / 85 -100%

N/A

Menese American School
2011

Certifications

SAT
May 2011

Certificate details

SAT

May 2011

1640 out of 2400

N/A

N/A

College Board

N/A

Training and Courses

Training/Course Details

Auto CAD

Feb 2013

Russian Cultural Center

N/A

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicArchitectural And Design ServicesAssistant TeacherAuto CADAutoCADBakingBusiness DevelopmentComputerCookingCosmeticsCreativeCustomer ServiceCustomer Service AdviserCustomer ServicesDesignDesigningEducationEnglishFashionFrenchFurnitureGaining ExperiencesHandles StressHard WorkerHelping / Assisting PeopleInteracting With PeopleInteractiveMicrosoft PowerPointMicrosoft WordProblem SolverReadingRetailSATSalesSales RepresentativeSales RepresentitiveSupportTelecommunicationsTravelingVodafoneWorking With Kids

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

AutoCAD

AutoCAD

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer services

Customer services

: Advanced

: High

:

1-3 years

Sales Representative

Sales Representative

: Advanced

: Extreme - I love it!

:

1-3 years

Fashion

Fashion

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Problem Solver, Handles Stress, Interactive

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