Mennatullah Atef Mohamed

Customer Support Representative at Mumzworld

Nasr City, Cairo, Egypt

Mumzworld

Sep 2024 - Present -1 yr

Egypt , Cairo

INDEX Holding

Nov 2021 - Aug 2022 -9 months

United Arab Emirates , Dubai

Job Details:My responsibilities: Telemarketing Task : Dealing with customers and convince them to participate in the event. Sending follow up Emails to customers. making 100 to 120 calls a day. handling the participants if they have any problem with their membership. Data Processing Task : After the event ends, I was working on data processing to filter the all data to work on again in the telemarketing task. Data search Task : Searching for new Data with their Email Address and phone numbers to add to the system to offer them the event.

Dec 2019 - Oct 2021 -1 yr, 10 months

Egypt , Cairo

Job Details:Prepare and deliver technical presentations explaining services to customers and prospective customers Plan and modify services to meet customer needs Confer with customers and engineers to assess equipment needs for their children to reach our quality having knowledge about STEM education system

Clixxle

Jun 2019 - Dec 2019 -6 months

United States

Job Details:It Is an outsource company for Medicare USA. Contacting Americans over the age of 65 who need some of medical supplies. trying to now if they have any pain, and where it is to match it with the proper supply. last thing taking their Medical health insurance number and transfer them to the shipping department in USA to finalize everything.