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Mennatullah Muhammed Al-fkharany

Talent Acquisition Specialist at Royal El Minya Cement Co.

Nasr City, Cairo, Egypt

Work Experience

  • Talent Acquisition SpecialistFull Time

    Royal El Minya Cement Co.

    Aug 2024 - Present -1 yr, 1 month

    Egypt , Cairo

    • Human Resources GeneralistFull Time

      Suiiz for investment

      Feb 2022 - Jul 2024 -2 yrs, 5 months

      Egypt , Cairo

      • Job Details:Suiiz for investment Human Resources Generalist Responsible for managing HR policies, employee benefits, and benefits administration. Involved in day-to-day tasks related to HR management, including recruitment , performance management and evaluations, and employee relations. Moreover, responsible for conducting the day-to-day recruitment tasks, including sourcing and screening candidates, conducting interviews, and coordinating hiring processes. Also responsible for creating and posting job advertisements, maintaining candidate databases, and ensuring a smooth recruitment proces. In addition to payroll services as a Payroll Clerk. Where the primary responsibility is to handle payroll services, administration, and management. This includes processing payroll, calculating and distributing salaries, managing payroll taxes, maintaining accurate payroll records, collaborating with the accounting team to ensure payroll accuracy and compliance. HR Management skills. Experience in developing and implementing HR policies. Experience in recruitment operation. Knowledge of employee benefits and benefits administration. Excellent interpersonal and communication skills. Strong problem-solving and decision-making abilities. Ability to handle confidential information with integrity. Attention to detail and strong organizational skills.
    • Guest Relations OfficerFull Time

      Triumph luxury

      Oct 2019 - Dec 2020 -1 yr, 2 months

      Egypt , Cairo

      • Job Details:Guest Relations' agent Provided exceptional guest service as a Guest Relations Agent and Front Desk Officer at Triumph Luxury Hotel. Welcomed and assisted guests with check-in and check-out procedures, ensuring a smooth and pleasantexperience. Responded to guest inquiries and resolved issues promptly and effectively, maintaining high levels of customer satisfaction. Managed reservations and room assignments,optimizing occupancy rates and revenue generation. Collaborated with various departments to coordinateguest requests and ensure seamless service delivery. Demonstrated strong communication and interpersonal skills in interacting with guests from diverse backgrounds. Maintained a professional and welcoming demeanor,creating a positive first impression for guests. Handled financial transactions accurately andefficiently, ensuring the integrity of hotel operations.
    • Front desk shift leaderFull Time

      Almasa Capital

      Jun 2017 - Sep 2019 -2 yrs, 3 months

      Egypt , Cairo

      • Job Details:Front office shift leader Successfully led the front office team as a shift leader at ALMASA CAPITAL HOTEL in the new administrative capital, utilizing extensive experience with the OPERA system to ensure smooth operations and exceptional guest service. Provided cross-training and support to the Guest Relations' Team, enhancing their skills and knowledge to deliver outstanding guest experiences. Implemented effective guest relations strategies, resulting in a positive guest feedback and satisfaction ratings. Coordinated front desk operations, managing check-ins, check-outs, and resolving guest inquiries and concerns in a timely and professional manner. Maintained accurate and up-to-date records using the OPERA system, ensuring efficient guest billing and room inventory management. Communicated effectively with guests and team members, avoiding industry-specific jargon and providing clear and concise information. Consistently proofread all guest communications and documentation, ensuring accuracy and professionalism in all interactions. Demonstrated strong leadership skills, fostering a positive and collaborative work environment for the front office team.
    • Education

      • BA in English literature and language

        Ain Shams University (ASU)

        Jan 2013 - Jan 2017 - 4 yr

      • High School - Thanaweya Amma

        Khaled Ibn Al-waleed experimental language school

        Jan 2013 

      Skills

      • Microsoft Word

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate
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