ML
Mennatuallah Lotfy
Public relations member
Maadi, Cairo, EgyptWork Experience
Call Centre AgentFull Time
Vodafone Deutschland
May 2018 - Present -7 yrs, 4 months
Egypt , Cairo
- Job Details:Call Centre Agent at Vodafone Deutschland ( German account)
Public relations memberFull Time
Alawael International Trade Fairs
Jan 2017 - Apr 2018 -1 yr, 3 months
Egypt , Cairo
- Job Details:make and review contracts with clients - follow up collections from customers - Attending and representing the company in all exhibitions and conferences in the field of water, pipes, recycling, cement and concrete - Follow up customer complaints and solve them - Respond to customer inquiries - Send and receive emails in arabic,german and English - Send and receive faxes in arabic,german and English - Supervising the attendance and departure of employees - Follow-up of company accounts
TranslatorInternship
Loght El Asr Magazine-Al-Ahram Newspaper
Jul 2016 - Sep 2016 -2 months
Egypt , Cairo
- Job Details:Translation from Arabic to German from German to Arabic
AdmimistrativInternship
Egypt Air
Jan 2016 - Feb 2016 -1 month
Egypt , Cairo
- Job Details:- visa and Passport check - Organization of seating in airport lounges
Education
Bachelor of Alsun – German Department in German Department
Ain Shams University (ASU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Maadi School for girlsJan 2013
Languages
Arabic
FluentGerman
AdvancedEnglish
Advanced
Training & Certifications
Alsun-Bachelor’s degree Certificate
Alsun Faculty AIn Shams University·2017Airline
Egypt Air ·2016Training Certificate
Egypt Air·2016Translation
Loght El Asr Magazine-Al-Ahram Newspaper·2015Training Certificate
Al-Ahram Newspaper·2015Hr-Diploma
2015ICDL Certificate
Microsoft·2015