MennatAllah Yahia Homaid

Community & Feedback Mechanism AssistantFull Time

• Job Details: Fostered positive community engagement through responding to their concerns through various contact channels.  Monitored the social media comments and direct messages to gather feedback, address issues and respond to inquiries on daily bases while maintaining confidentiality and compliance with professional guidelines.  Prepared detailed analytic reports for the senior management, documenting community engagement and feedback mechanisms.

Senior Communication AssistantFull Time

• Job Details: Develop and create original, compelling content including stories, press releases, articles, and video scripts in English and Arabic to showcase the organization's work, values, and mission.  Conduct interviews with beneficiaries and collaborate with internal teams to gather insights and develop content.  Lead copywriting, proofreading, and editing of materials for external publication, ensuring clarity, accuracy, cultural sensitivity, and alignment with key messaging and in-house style guidelines.  Create innovative social media content and adapt it for each platform, ensuring consistency across platforms.  Manage social media platforms using content management tools, optimizing content for target audiences to increase follower engagement.  Analyze content performance metrics and implement strategies to improve effectiveness.  Generate content ideas and collaborate with the creative team to develop new, appealing content and follow up trends.  Author and publish SEO-optimized content, incorporating relevant tags and keywords, on the organization’s website.  Collaborate with the design team to enhance visual appeal, including images and charts and improve content readability.  Develop and implement content guidelines to maintain high quality standards and train team members.  Monitor media outlets as well as social media conversation and community forms to identify potential issues that may affect the organization’s image and address them immediately.  Collaborate with media agencies for media coverages to develop stories, photo packages and videos in hard-to-reach areas.

Freelance Translator & EditorFreelance / Project

• Job Details: Delivered translation, proofreading, and editing services for international organizations and commercial companies, ensuring high standards of accuracy and attention to detail.  Created bilingual subtitles and scripts for video interviews, and transcribed audio content, ensuring clarity and consistency across multiple languages.  Collaborated with content teams to refine and localize copy for diverse audiences, consistently meeting tight deadlines.  Produced engaging and culturally relevant content tailored to specific target markets.