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Mennat-Allah Mohamed ElHefnawy ElDeriny

Head of Sales & Account Management

Heliopolis, Cairo, Egypt

Work Experience

  • Head of Sales & Account ManagementFull Time

    Elmenus.com

    Nov 2020 - Jul 2023 -2 yrs, 8 months

    Egypt

    • Job Details:• Establish the Account management department. • Define the job scope for the department, making sure they are in line with the company’s direction. • Build incentive schemes for Account Managers. • Expand elmenus vendors portfolio via acquiring new restaurants. • Ensure having a solid relationship with our customers through regular follow ups and F2F meetings. • Launch new revenue streams for the company: In-App ads, premium positioning, Social Media ads, Social Media videos. • Maintain restaurants’ operational excellence: monitor overall restaurant performance metrics and work with the team to ensure their portfolios’ compliance with the company’s operational standards. • Conduct training sessions across the company for “Negotiation Skills”. • Assist restaurants with their growth, visibility, menu structure & offers formulation. • Plan the needed yearly budget for offers and discounts covered by elmenus. • Draw the events calendar for the company’s activities. Major Achievements: • Decreased monthly refunds by 32% (from 600 K EGP to 420 K EGP) • Pushed orders fleet % by 3X. • Generate yearly ads revenue of +15 M EGP.
  • Talabat

    • Head Of Account ManagementFull Time

      Jun 2018 - Oct 2020 -2 yrs, 4 months

      Egypt , Cairo

      • Job Details:• Build and Manage the Account Management department: scale the team according to the growing portfolio of brands with Otlob. • Manage incentive schemes for Account Managers. • Identify growth areas for the AMs team and provide guidance for them to achieve it. • Drive Revenue Growth Strategy: develop the overall strategy for revenue growth through cross-functional collaboration. • Maintain Restaurants’ Operational Excellence: monitor overall restaurant performance metrics and direct your team to ensure their portfolios’ compliance with Otlob’s operational standards. • Drive Non-Commission Revenues (NCRs): be the local owner of Otlob’s wide array of deals & promotions packages for restaurants, including owning overall sales growth.
    • Country Marketing ManagerFull Time

      May 2017 - May 2018 -1 yr

      Egypt , Cairo

      • Job Details:• Plan and manage all Marketing /PR communication channels, • Manage companies’ PR events, • Increase orders /acquisitions through different marketing activities, • Manage vendors’/restaurants’ offers & offline activities, • Budget Planning for different marketing activities, • Set and maintain local brand guidelines, • Manage the relationships with agencies and third parties to achieve the company’s marketing objectives, • Explore & implement potential partnerships with other online and offline companies, • Coordinate with different departments marketing plans, projects & strategies, • Launch marketing campaigns that make customers’ experience easier & enjoyable, • Engage customers with on-ground activities to build brand loyalty.
  • Trade Marketing ManagerFull Time

    Universal Group for Production & Trade

    Feb 2016 - Apr 2017 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:• Collaborate with the Trade Director for ideation, planning & budgeting, production & implementation of all in store activities, including point of sales materials and promotions. • Manage the point of sales material (including budget, logistics, distribution, assortment & maintenance) by finding the most efficient solutions for the best ROI. • Collaborate with product managers and marketing team to build sales promotions and product communication. • Collaborate with sales teams to turn the “selling stories” into sales tools to effectively present the brands, the products and the marketing initiatives to their customers. • Collaborate with marketing intelligence resources to read and report results of competitors’ activities and to provide recommendations and forecasts. • Support sales team in achieving their sales and budget objectives by designing and executing in-store activities to ensure that the desired product benefits and brand values/equity are properly communicated. • Ensure that consumers’ feedback is taken into account by regularly visiting sales teams, customers and stores. • Supervise the trade marketing spending.
  • Marketing ManagerFull Time

    LIV

    Jun 2015 - Feb 2016 -8 months

    Egypt , Cairo

    • Job Details:• Work with developers’ marketing teams to create strategies for growth at all properties within portfolio. • Develop property marketing programs and offerings including: demand generation, retargeting, marketing automation, and digital and social media utilization to accelerate success of properties. • Monitor industry trends in processes, best practices, and professional development, and make recommendations as to how these trends might be implemented to boost organizational efficiency, effectiveness, and ROI. • Work on ensuring brand continuity at the property and portfolio levels. • Analyze audience and market segmentation to deliver impactful property marketing campaigns. • Liaise with management to create budgets, generate best practices, establish marketing priorities, and monitor the implementation of marketing solutions. • Coordinate with IT providers to develop strategies for tracking marketing performance.
  • Education

    • Technical Diploma in Human Resources Management

      American University in Cairo (AUC)

      Jan 2010 - Jan 2011 - 1 Year

    • BA of Arts in English language & Literature

      Ain Shams University (ASU)

      Jan 1999 - Jan 2003 - 4 yr

    • High School - Thanaweya Amma

      Alfarouk Islamic Language School

      Jan 1999 

    Skills

    • Management
    • Contract Negotiation
    • Negotiation
    • Commercial Sales
    • Account Management
    • sales skills
    • Sales Target

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Intermediate
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