MA

Mennah Ashraf

Customer Support Representative

Helwan, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Tabby

    Mar 2024 - Oct 2024 -7 months

    • Customer Support RepresentativeFull Time

      Concentrix

      Oct 2023 - Jan 2024 -3 months

      • Customer Support Representative

        Tabby

        Egypt

        • Job Details:Maintained communication across diverse customer profiles. Resolved customer issues efficiently while maintaining professionalism. Managed customer inquiries via chat, email, and call support. Delivered exceptional experiences by ensuring timely responses.

      • Customer Support Representative

        Concentrix

        Egypt

          • Education

          • Bachelor's Degree in Faculty of science

            Cairo University (CU)

            Jan 2023 

          • Bachelor's Degree in Chemistry and Microbiology

            Cairo University (CU)

            Jan 2019 - Jan 2023 - 4 yr

          Skills

          • Detail oriented in tracking and follow ups
          • Strong communication and searching skills
          • Data analysis and time management
          • Proficient in Microsoft Office
          • excellent command of english

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          • French

            Beginner

          • English

            Beginner
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