
MennaTullah Raafat
Travel Consultant at Carlsonwagonlit Travel
Cairo, EgyptWork Experience
Account executive Full Time
Active digital development
Sep 2014 - Mar 2015 -6 months
Egypt , Cairo
- Job Details:•Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. •liaising with clients to discuss and identify their requirements •Identifies program improvements or new products by remaining current on industry trends, market activities. •participated in Google Partner event Organizing event schedule & Responsible for accounts sign up & follow up speakers
Call Center Agent High ValueFull Time
Vodafone Egypt
Feb 2013 - Jun 2014 -1 yr, 4 months
Egypt , Cairo
- Job Details:•Determines requirements by working with customers •Answers inquiries by clarifying desired information •Resolves problems by clarifying issue •Maintains call center database by entering information.
Education
Bachelor's Degree in faculty of art tourist guidance
Ain Shams University (ASU)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Armenian Sisters’ SchoolJan 2007
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Human Resource
AUC·2017