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Menna Tallh Mohamed Mostafa

HR Specialist at Mobiserve

Future City, Cairo, Egypt

Work Experience

  • Talent Acquisition CoordinatorFull Time

    British Modern School

    Jun 2023 - Present -2 yrs, 3 months

    Egypt , Cairo

    • HR ManagerFull Time

      Beverly Hills Real State Development

      Sep 2022 - Present -3 yrs

      Egypt , Cairo

      • Job Details:• Manage the staffing process, including recruiting top talents, interviewing, hiring, and onboarding. • Oversees the daily workflow of the department. • Handles discipline and termination of employees in accordance with company policy. • Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and other personnel packages. • Maintain a positive, healthy, and productive working environment. • Writing job descriptions • Perform orientations and update records of new staff. • Manage the organization’s employee database and prepare reports
    • Office Manager CEO & HR SpecialistFull Time

      Mobi Egypt for Engineering Projects

      Apr 2019 - Present -6 yrs, 5 months

      Egypt , Cairo

      • Job Details:For Administration & HR Role and Finance Brief: • Track employees’ attendances and leaves. • Update and Maintain office policies & procedures • Maintain all office & employees documents, filing & archiving, keeping hard & soft copies • Compile and update employee records (hard and soft copies) • Responsible for keeping inventory of all office supplies and placing orders for replenishment. • Participating in planning & arranging events • Ensure office is kept organized, clean & tidy at all times • Check the office if it needs (cleaning – maintenance – services, etc... • Prepare visa invitation letters for representatives and guests from other countries • Coordinate with travel agencies for flight tickets, hotels & for trip programs. • Coordinate with the recruitment & outsourcing agency with any new hiring. • Ensure to have all documents in soft & hard copies • Supervise the administration and implementation of the different benefit plans, through supervising the process of monitoring and coordinating different costs, payments schedule and refunds abiding with HR/Benefits internal policies and procedures. • Prepare deduction/contribution reports for different benefits plan in coordination with payroll unit. • Explain, notify, and advice new employees of available benefit programs. • Record and update employee benefit coverage records. • Compile benefit data and prepare quarterly reports. • Act as focal point between the benefits providers (medical and Life/Accident insurance) and all entities of the company. • Coordinate meetings with medical insurance providers and life/ Accident insurance companies to negotiate coverage policies and negotiate offers to suit company’s needs. • Direct preparation and distribution of written and verbal information regarding employee of benefits; medical coverage, usage and ceiling. • Validate the invoices against variation, issue a requisition form and follow up the payment process with the finance department. • Receive any complaints for the benefits programs, investigate it and work directly with the concerned person to resolve the case. • Handle Contract renewals for medical and life/ Accident insurance companies. • Coordinate monthly medication for employees with medical insurance company. • Responsible for medical refund distribution requests. • Handle Medical claims -Approvals -Medical cards & refund with medical company . • Other duties as assigned. • Issue ID Cards of all the employees (Permanent & Outsourced) • Supporting payroll department as assigned. • Responsible for time keeping process & determining absenteeism & lateness cases and the entire sanctions list for Mobiserve Egypt, Mobiserve Corporate.
    • Mobiserve

      • HR SpecialistFull Time

        Feb 2017 - Present -8 yrs, 7 months

        Egypt , Cairo

        • Job Details:•Act as focal point between the benefits providers and all the entities of the company across eight countries. •Work with medical insurance providers & life insurance companies to negotiate both Medical/ Life insurance coverage policies. •Provide counseling to the managers as well as the staff on how to use their benefits programs. •Direct preparation and distribution of written and verbal information to inform employee of benefits, compensation and personnel policies under the supervision of the C&B manager. •Receive invoices from the providers for their services, check the invoices against variation, and issue a requisition form for payment and follow up the payment with the finance department. •Receive any complaints about benefits programs investigate it and work directly with the concerned person to resolve the case. •Keep the HR database up to date with medical/Life polices changes. •Prepare offer letters for the company expats population. •Responsible for updating company local and subsidiaries policies and procedures.
      • HR AdministrationFull Time

        Jan 2016 - Feb 2017 -1 yr, 1 month

        Egypt , Cairo

        • Job Details:• Handling all employment procedures for new employees including preparation of employment contracts, employment forms, and enrolment in social insurance. • Issuing ID Cards of all employees in Mobiserve Group (Permanent and Outsourced) and handling the time keeping process, determining absenteeism, lateness cases, and the entire sanctions list for all employees in Mobiserve Group (Permanent and Outsourced). • Updating and approving the employees’ vacations, bank accounts, and salaries’ payment methods using Oracle. • Issuing Experience Letters, HR Letters, and Loan Letters for Permanent employees in all companies in Mobiserve Group. • Acting as the Contact Person in all related matters with the outsourcing company, IBS, regarding First Service, First Service

      Education

      • Bachelor's Degree in Business Administration

        Workers University

        Jan 2006 - Jan 2010 - 4 yr

      Skills

      • Microsoft Office
      • Human Resources (HR)
      • Communication skills
      • HR Specialist
      • ERP System
      • Odoo
      • English
      • life insurance
      • Personnel
      • Call Center
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      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • French

        Beginner

      Training & Certifications

      • English Course

        British Council·2023
      • Payroll operations Workshop

        Leaders Consulting & Training·2021
      • Odoo at HR Medical and Life insurance

        Mobi Egypt·2019
      • HR Diploma at AUC

        AUC·2016
      • Orecal at HR Medical,Life insurance and personal

        Mobiserve Holding·2015
      • ICDL

        Future Academy·2011
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