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Menna-T-allah Mahmoud Bakr

customer service agent at GlobeMed Egypt

New Cairo, Cairo, Egypt

Work Experience

GlobeMed Egypt

  • customer service agentFull Time

    Aug 2018 - Present -7 yrs, 1 month

    Egypt , Cairo

    • Job Details:a medical insurance customer service, Helping customers to answer their questions and provide assistance. Also follow up with other departments.
  • customer service agentInternship

    Jul 2017 - Oct 2017 -3 months

    Egypt , Cairo

    • Job Details:Worked as a medical insurance customer service, Helping customers to answer their questions and provide assistance. Also follow up with other departments
  • customer service traineeInternship

    NBE

    Jul 2016 - Aug 2016 -1 month

    • Job Details:I gained experience of opening a new customer account also credit facilities ,loans conditions and I-score's important.
  • traineeInternship

    QNB ALAHLI Life Insurance

    Jun 2015 - Jul 2015 -1 month

    Egypt , Giza

    • Job Details:From june.30 till july.30 (2015) • QNB EL-AHLI Bank (Customer Services) – NILE Branch I gained experience of the Customer service policy and knowledge of Bank relating products as Certificates of deposits, Loans, Credit Cards and Credit Facilities
  • Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Beginner

    Training & Certifications

    • banking

      QNB group·2015
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