MS

Menna Tallah Salah Eldin

Head Of Resources and Administration at British Council

Maadi, Cairo, Egypt

Work Experience

  • Head Of Resources and AdministrationFull Time

    British Council

    Aug 2016 - Present -9 yrs, 1 month

    Egypt , Cairo

    • Job Details:Resources (COO Tasks) • Develop and implement a strategic approach to procurement, administration and estates services • Manager Third part contracts and manage suppliers relationships • Ensure that the Resources Team meets agreed Service Level Agreements, is offering good quality customer service to the satisfaction of stakeholders • Oversee management of office premises and ensure fit for purpose • Manage office assets, ensuring compliance with BC standards • Oversee the management of the IT infrastructure, working with the IT Manager liaising with Global Services to ensure IT services in Egypt are not disrupted • To build and lead an efficient, integrated and motivated Resources team, which champions British Council values, meets all Performance Management and Professional Development standards and works effectively with colleagues across all activity streams • To effectively line manage (Manager Estates & Admin, Manager IT) and support professional development according to standards of Performance Management and Professional Development and ensure effective knowledge sharing between colleagues • To proactively participate in the corporate Performance Management and Professional Development system and keep professionally updated in related areas • To contribute to the development and delivery of country and regional strategy and contribute to effective implementation of change projects • To model the values and principles of an integrated country operation, by championing and facilitating knowledge-sharing and integration across activity streams and by representing British Council values and purpose in all internal and external communications and relations

  • Head Of Procurement and Accounts payableFull Time

    HSBC Bank Egypt

    Jan 2011 - Jun 2016 -5 yrs, 5 months

    Egypt , Cairo

    • Job Details:• Formulate procurement strategy and manage suppliers to meet cost, delivery performance, and quality objectives • Control local and global procurement for corporate requirement, including Vendor development & negotiations • Direct and control inquiry process, evaluation of quotes, and ordering process including imports • Create monthly performance reviews and reports focusing on overall sourcing requirements • Ensure commercial, legal and contractual compliance in all the procurement transactions • Conduct training sessions to the team on effective procurement processes and strategy

  • Operations ManagerFull Time

    HSBC Bank Egypt

    Jan 2000 - Jan 2011 -11 yrs

    Egypt , Cairo

    • Job Details:• Implement policies, procedures and management systems and ensure full participation of employees in change • Handle Target Sales to retail and corporate customers • Handle FATCA, KYC &Financial Crime Documents • Ensure the attainment of business objectives while delivering standards exceeding customer expectations • Encourage employees participation in decision making and value their inputs, creating a sense of belongingness • Initiate and manage efforts to enhance all round performance of the business, and strengthen employee relations • Develop and maintain high level contacts with clients and the external business environment • Identify opportunities for improvement in operations, and implement initiatives • Set operation performance goals tailored for each department and ensures adherence to those goals • Identify, recommend and approve continuous improvement programs to improve and/or sustain all round performance levels • Ensure guidance and counselling is available to staff, with a clear objective of career development • Ensure compliance to local and global regulatory requirements while at the same time following external audit observations • Manage the entire core banking operational processes including payroll process, inward and outward payment, cheque collections process, automated clearing house systems , SWIFT process ,investigations, account opening documents and,cash • Handle “Customer Due diligence Process”, which is essential for understanding the risk profile of each customer • Handle customers, and had a full knowledge of all the banks products being served to retail customers including opening accounts, Time deposits, loans procedures, Credit Cards issuance .

    • Education

    • DBA in finance

      Cairo University (CU)

      Jan 2017 - Jan 2020 - 3 yr

    • MBA in finance

      Arab Academy for Science and Maritime

      Jan 2003 - Jan 2005 - 2 yr

    • Bachelor's Degree in Foreign Trade

      Helwan University

      Jan 1996 - Jan 1999 - 3 yr

    • High School - Thanaweya Amma

      Ramses College for Girls

      Jan 1995 

    Achievements

    Career Accomplishments • Recognized and appreciated by top management for restructured the procurement department to be more efficient, and more integrated with the Global structure, identifying and developing talents within the department and enhancing the work flow • Reduced the organization spend on procurement and increasing savings by better management of vendors, cleansing vendor database, and enhancing competitiveness by including resourceful vendors while weeding out non-performers • Established vendor performance reporting and analytical tools to identify cost trends and savings opportunities, which resulted in realization of substantial savings • Successfully executed a number of projects within the organization (notably among them was the Automated Clearing House System mandated by CBE from initiation, testing, soft launch till Go Live) leading to a streamlining of processes and saving of time • Streamlined payroll process to reduce processing time and spend, and reduced

    Skills

    • can work in teams
    • Strategic Planning
    • Legacy system
    • excellent team leader
    • communication skilles
    • Microsoft Office
    • strong quality awareness
    • can work under pressure

    Languages

    • English

      Fluent

    • Arabic

      Fluent

    • French

      Intermediate

    Training & Certifications

    • PMP

      Canadian Chamber of commerce·2016

    • Operational risk

      HSBC Bank·2016

    • Anti money laundery

      HSBC Bank·2016

    • Supplier Performance Managment

      HSBC Bank·2015

    • Vendor risk Management

      HSBC Bank·2014

    • Six Segma Green Belt

      HSBC Bank ·2012

    • Production Managment

      HSBC Bank·2012

    • communication skills

      Dale Carnegie·2009
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