Basic Info

Menna Mostafa

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

TeamLeader at Raya Contact Center

Experience Details

TeamLeader

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Center (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

www.rayacc,com

Sep 2012 to present (4 years 3 months)
Tour Operator (intern) at Nugget Tours

Experience Details

Tour Operator (intern)

Tourism/Travel

Entry Level

N/A


Company Details

Nugget Tours

Egypt

1-10 employees

Travel and Tourism

N/A

Jun 2012 to Sep 2012 (3 months)
Sales Excutive at Citibank

Experience Details

Sales Excutive

Sales/Retail

Entry Level

N/A


Company Details

Citibank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Jan 2012 to Jun 2012 (5 months)

Achievements


i have worked as quality support for awhile in the same company that i'm working now

Education

Bachelor's Degree in Tourism and Hotels Management

Education Details

Bachelor's Degree

Tourism and Hotels Management

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Zahraa Helwan

Egypt

2007

A / Excellent / 85 -100%

N/A

Zahraa Helwan
2007

Training and Courses

Training/Course Details

Leadership Skills

Sep 2015

RCC

N/A

This profile is fresh!
Last update 25 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveBankingBeing SociableBeing SupportiveBusiness DevelopmentCitibankCommunicatorConsumer ServicesCustomer ServiceEnglishFlexibleHard WorkerLeaderLeadership SkillsMicrosoft OfficeRaya Contact CenterRetailSalesSales ExcutiveSupportSupportiveTeamLeaderTour OperatorTourismTourism And Hotels ManagementTravelTravel And Tourism

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: High

:

1-3 years

Tourism

Tourism

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Communicator, Hard worker, Flexible / Adaptive, Supportive

Online Presence

www.facebook,com/menna.mostafa.mohamed

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