MM

Menna Allah Mohamed Mahmoud

Customer Service Administrator at Lovica

Belkas, Dakahlia, Egypt

Work Experience

  • Customer Service AdministratorFull Time

    Lovica

    Nov 2023 - Present -1 yr, 10 months

    Egypt , Dakahlia

    • Job Details:Work Experiences Customer service in brand Lovica Online work • Convincing consumers with the product • Responding to customer inquiries • Confirm the order and follow up on its shipment to the customer and make a daily reports Own business selling clothes and accessories Online work • Show and sales product to the customer • Working to reach the target and achieve sales goals

    • Education

    • Bachelor's Degree in Accounting

      Mansoura University

      Jan 2021 

    Achievements

    BANQUE MISr June 2021 Online training • Gain knowledge about banking service Central Bank of Egypt 25-27 February 2021 Online training Basic entrepreneurship training • Know the concept of entrepreneurship • Know the leadership skills Holding company for water & waste water, Dakahlia, Belgas Branch 10 sep-10 oct 2020 Customer service department Courses Received complaints and review bill Checked and coordinated the bill • Reviewed employee salaries. Keen consultation 18 June 2020 Online training Practical accounting & bookkeeping • Detailed daily reports of all financial transactions from sales, purchases and income in terms of recipient and payer

    Skills

    • Customer Service
    • Sales
    • Sales Target
    • Sales Field
    • Microsoft Office

    Languages

    • English

      Advanced

    Training & Certifications

    • Banking

      Bank masr·2021

    • Customer service

      Holding company for water&waste water, Dakahlia, Belqas Branch·2020
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