
Menna Allah Amr Sharaf
Account Manager at Talabat
Maadi, Cairo, EgyptWork Experience
Account MangerFull Time
Jun 2018 - Jul 2023 -5 yrs, 1 month
Egypt , Cairo
- Job Details:-From (2018 till 2020) -In charge of Managing and launching Delta cities, Was responsible for 8 cities and launching in parallel with Marketing Team 2 new cities (Zagazige and Damietta) Delta Cities are Quite different from the top local cities, As these cities looking for surviving more than expanding e.g: Keep orders Vary from 30 to 50 orders For the first 3 months and then create action plan to increase the sales based on city potential Generating Monthly offers Training and creating materials for vendors on how to use the system Launching new cities and campaigns Up to 30% off -From 2020 Managing a portfolio of Top local and regular vendors Generating above 5000000 Monthly Responsible for : -Operation Management -Working on Detect Fail Rate Reasons, With a plan of how we will manage it -Educate the vendor about Vendor Delay and its impact on performance -Menu engineering - Update the vendor with his top-selling items, how to increase his sales, and the strategy of introducing new items to his menu -Update the vendor with his top-selling areas and the potential areas to increase his sale or to open new branches based on the cuisine -Provide the needed training to the vendor departments that affect directly performance -Selling Selling the Best Marketing tool to the vendor to grab new customers or to increase sales, Hitting min 50K to 100K per month -Monthly report with performance details and setting Quarter Target of what we want to achieve On Team Level : -Train new team members -Provide and generate reports with the needed data -Giving the needed insights 35%)
Back office agentFull Time
Sutherland Global Services
Oct 2015 - Jul 2016 -9 months
Egypt , Alexandria
- Job Details:Handling the customers bills and technical complains , explaining the right way to get benefit from the offers and services
Education
BS in Accounting
Alexandria University (ALEXU)Jan 2011 - Jan 2015 - 4 yr
Bachelor's Degree in accounting
Alexandria University (ALEXU)Jan 2011 - Jan 2015 - 4 yr
Skills
- Negotiation
- Microsoft Office
- Presentations
- Microsoft Excel
- Communication skills
- sales skills
- Presentation Skills
- Sales
- Account Management
- Sales Target
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Languages
English
Advanced
Training & Certifications
commercial excel , peach tree , quick books
Alexandrian universty ·2015