Mennat allah osama anies

Bank TellerFull Time

• Job Details:Helps clients of the bank with their financial transaction including making deposits, handling withdrawals and issuing money orders, perform all the ATM functions

Quality Control SpecialistFull Time

• Job Details:I was a member in investigation team as i investigate in both of customers and drivers problems and take the right action with both of them according to the case i receive I was responsible to : - Investigate about the drivers and discover the fake trips - Solve the problems that face both of drivers and customers -Taking the right action according to their history - Making surveys to make sure that the customers are satisfied - Data entry for the drivers and customers information - Making training material for the new members - Making weekly reports -Watching the live trips and call both of drivers and customer to make sure they are in real trip -Making action flows in order to save the rights of both customers and drivers - Making educational videos for the customers and drivers to help them using the app - carrying projects that contribute to minimizing fraudulent activities