Menna Tamer

General Director

• Job Details:Gained valuable experience in the food and hospitality industry while working in a dynamic, fast-paced environment. Took on diverse responsibilities, including directing food preparation, cashier, finance operations, and managing restaurant activities. Successfully managed and coordinated restaurant operations, demonstrating strong organizational and multitasking skills. Developed customer service expertise, ensuring a high-quality dining experience and handling transactions efficiently. Managed customer orders accurately, offering menu recommendations and noting special dietary requirements. Handled customer complaints with empathy and professionalism, working to resolve issues to their satisfaction. Implemented promotional activities, explaining current offers and specials to guests.

Business Development Intern

• Job Details:Completed a specialized training program in business, including advanced leadership skills, team management, decision-making, and effective communication strategies. Explored innovative approaches to problem-solving and creative thinking techniques to drive business growth and success.

Customer Support Representative

• Job Details:Assisted customers with food selection, inquiries, and order customization requests. Answered product questions with up-to-date knowledge of sales and store promotions. Managed booking room according to customer preferences. Assisted in training new members, sharing knowledge and best practices for quality service. Addressed customer service inquiries quickly and accurately. Maximized customer satisfaction by resolving service issues promptly. Greeted guests, providing a warm welcome.