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Menna-Tallah Tarek Hosny

Operational Analyst Customer Experience at Jumia

Shorouk City, Cairo, Egypt

Work Experience

  • Operational Analyst Customer Experience Full Time

    Jumia

    Oct 2017 - Present -7 yrs, 11 months

    Egypt , Cairo

    • Job Details:Calling new customers which using Jumia for the first time and know there experience

  • Customer Service Internship

    Egyptian General Petroleum Corporation

    Egypt , Cairo

    • Customer Service Internship

      HSBC

      Jun 2015 - Jul 2015 -1 month

      Egypt , Cairo

      • Customer Service Internship

        HSBC

        Jul 2014 - Aug 2014 -1 month

        Egypt , Cairo

        • Job Details:Attended a training in HSBC Bank, Downtown branch, Customer service department, Trained in customer service for individuals.

        • Education

        • International Business Administration in International Business Administration

          Sadat Academy for Management Sciences (SAMS)

          Jan 2013 - Jan 2017 - 4 yr

        • High School - Thanaweya Amma

          Safia Zaglol

          Jan 2013 

        Activities

        • Head at Dream With Us

          Student Activity

          Sep 2016 - Jun 2017 -9 months

        • Member at Dream With Us

          Student Activity

          Sep 2014 - Jun 2015 -9 months

        Skills

        • Microsoft Office

        Languages

        • English

          Intermediate

        Training & Certifications

        • Principle of Banking

          Egyptian Banking Institution ·2016

        • principles of Banking

          Egyptian Banking Institution ·2016
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