Mennatallah Hesham Soltan
Tour Operator at HIS Travel Egypt
Nozha, Cairo, EgyptWork Experience
Tour OperatorFull Time
HIS Travel Egypt
Sep 2023 - Present -2 yrs
Egypt , Cairo
- Job Details:I work as a tour operator for HIS Travel Egypt, which is a Japanese travel agency. I am responsible for planning and arranging tours for the Japanese tourists. For example, arranging hotels, restaurants, guides and assistants, transfers etc. My Job mainly depends on ending and responding to emails from direct clients or other tours operators.
Customer Support AdvisorFull Time
- Job Details:I worked as an inbound customer service agent in Concentrix at Amazon Retail North America. I was responsible for handling clients' problems regarding the a product from amazon. for example issue a replacement, refund etc.
Education
Bachelor's Degree in Japanese language and English language at faculty of Al alsun
Ain Shams University (ASU)Jan 2023
Languages
English
Advanced