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MennaT-Allah Tarek Hassanein Mohamed Salama

Customer Service Representative at Wellspring Egypt

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service RepresentativeFreelance / Project

    Wellspring Egypt

    Jun 2019 - Present -6 yrs, 3 months

    Egypt , Cairo

    • Job Details:I started working in Wellspring in June 2019 as a customer service representative and a head in customer service in one of their locations and that includes helping the parents in booking the camps for their kids and if they are facing any problem or having any complaints. Also, I worked as a counselor in camps where I had a team of 8 children and during the day I play with them and make them eat their lunch and also teach them a value and there's a new value to teach them every week. And this year 2020 I took leadership sessions with them as I got promoted.
  • Education

    • Bachelor's Degree in architecture

      Helwan University

      Jan 2016 - Jan 2021 - 5 yr

    • High School - Thanaweya Amma

      Al Saida Aisha Language school

      Jan 2016 

    Activities

    • Distribution Manager at Resala charity organization

      Volunteering

      May 2015 - present -10 years, 4 months

    • Organizational Development Specialist at Mattaria club

      Student Activity

      Feb 2019 - Apr 2019 -2 months

    • Counselor at Children Civilization center

      Volunteering

      Jun 2009 - Aug 2009 -2 months

    Skills

    • English
    • Sketchup
    • AutoCAD
    • Presentation Skills
    • Communication
    • Good computer skills
    • Decision Making
    • Information Technology (IT)
    • team working
    • Willingness to learn
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate

    Training & Certifications

    • DIGITAL MARKETING CHALLENGER TRACK

      Udacity sponsored by ministry of communications and information technology·2022
    • Virtual training

      The design summer school sponsored by Mod+ Partners and engineers syndicate·2020
    • Design summer school training

      Consulting office Mod+Partner·2020
    • Autodesk 3D-max

      Iwan learning solution·2020
    • Revit Architecture

      TEA Engineering Services·2020
    • Shop drawing

      El Behairy consulting engineering·2019
    • Practical training

      Arab contractors·2018
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