
MennaT-Allah Tarek Hassanein Mohamed Salama
Customer Service Representative at Wellspring Egypt
Nasr City, Cairo, EgyptWork Experience
Customer Service RepresentativeFreelance / Project
Wellspring Egypt
Jun 2019 - Present -6 yrs, 3 months
Egypt , Cairo
- Job Details:I started working in Wellspring in June 2019 as a customer service representative and a head in customer service in one of their locations and that includes helping the parents in booking the camps for their kids and if they are facing any problem or having any complaints. Also, I worked as a counselor in camps where I had a team of 8 children and during the day I play with them and make them eat their lunch and also teach them a value and there's a new value to teach them every week. And this year 2020 I took leadership sessions with them as I got promoted.
Education
Bachelor's Degree in architecture
Helwan UniversityJan 2016 - Jan 2021 - 5 yr
High School - Thanaweya Amma
Al Saida Aisha Language schoolJan 2016
Activities
Distribution Manager at Resala charity organization
Volunteering
May 2015 - present -10 years, 4 months
Organizational Development Specialist at Mattaria club
Student Activity
Feb 2019 - Apr 2019 -2 months
Counselor at Children Civilization center
Volunteering
Jun 2009 - Aug 2009 -2 months
Skills
- English
- Sketchup
- AutoCAD
- Presentation Skills
- Communication
- Good computer skills
- Decision Making
- Information Technology (IT)
- team working
- Willingness to learn
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Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
DIGITAL MARKETING CHALLENGER TRACK
Udacity sponsored by ministry of communications and information technology·2022Virtual training
The design summer school sponsored by Mod+ Partners and engineers syndicate·2020Design summer school training
Consulting office Mod+Partner·2020Autodesk 3D-max
Iwan learning solution·2020Revit Architecture
TEA Engineering Services·2020Shop drawing
El Behairy consulting engineering·2019Practical training
Arab contractors·2018