Menna-t Allah Abdelrahman – Community Administration Executive at Orascom Development Holding

Work Experience

Dec 2024 - Present -9 months

Egypt , Red Sea

Job Details:Manage the reception area of the club house, ensuring a welcoming and professional environment for members. Supervise daily club operations, maintaining high standards of service and cleanliness. Assist and engage with club members to ensure satisfaction and address any concerns. Coordinate with different departments to enhance the overall member experience.

Operations ExecutiveFull Time
Jan 2023 - Oct 2024 -1 yr, 9 months
Egypt , Red Sea
- Job Details:Following up the arrival and take off time of the flights with the airlines companies to coordinate the airport all the flights needs, prepare the required documents and upload it to the system. Collect the information of the flights to prepare the daily and weekly schedules according to the traffic rights. Supported accounting operations and strategic follow-up emails.
Check-In AgentFull Time
Jan 2022 - Dec 2022 -11 months
Egypt , Red Sea
- Job Details:Conducted check-ins, issued boarding passes, and allocated seat numbers. Assisted passengers with special needs and resolved customer concerns at the gate. Assisted with boarding flights and handled VIP and cabin crew requirements. Responsible about the lost & found luggage of the clients.

Jaz Aquamarine Hotels

Jan 2020 - Dec 2021 -1 yr, 11 months

Egypt , Red Sea

Job Details:Plan hotel reservations, processed payments, and managed reservation data. Handle individual and group bookings via direct interaction and email communication. Address customer issues and process refunds.

Bachelor's Degree in Hotel Management
The Higher institute for Tourism and Hotel Management Hurghada
Jan 2017
High School - Thanaweya Amma
Saint Joseph Language School
Jan 2013