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Mena Botros

Customer service and sales agent

Attarin, Alexandria, Egypt

Work Experience

  • Customer service and sales agentFull Time

    Emirates airlines

    Aug 2019 - Aug 2020 -1 yr

    • Reservation sales agent - Mina seyahi Dubai ComplexFull Time

      Marriott hotels international

      Apr 2017 - Jul 2019 -2 yrs, 3 months

      • Cluster Reservation Sales agent- Marriott hotels KuwaitFull Time

        Marriott Hotels International

        May 2014 - Apr 2017 -2 yrs, 11 months

        • At Your Service Agent ( Operator ) - Front office - JW Marriott KuwaitFull Time

          Marriott Hotels International

          Jun 2012 - Apr 2014 -1 yr, 10 months

            • Education

            • Bachelor's Degree in Tourism and Hotels

              Alexandria University (ALEXU)

              Jan 2010 

            Skills

            • Customer Service
            • Call Center
            • Microsoft Office
            • Training
            • Complaint Management
            • Time Management
            • Computer Skills

            Languages

            • English

              Fluent

            • Arabic

              Fluent

            • Russian

              Intermediate

            Training & Certifications

            • Russian language courses

              Russian Culture centre·2009
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