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Mai Awad-AwadAllah

Arabic Interpreter at Future Group

Faisal, Giza, Egypt

Work Experience

  • Arabic InterpreterFull Time

    Future Group

    Jan 2025 - Present -4 months

    Egypt , Giza

    • Job Details:We are seeking a qualified Arabic Interpreter to facilitate communication between Arabic-speaking individuals and English speakers in a variety of settings. The interpreter will be responsible for accurately converting spoken or signed communication from one language to another while maintaining the content, context, and tone of the original message.
  • Door Dash AdvisorFull Time

    Concentrix

    Jan 2025 - Apr 2025 -3 months

    Egypt , Giza

    • Job Details:Serve as the primary support and advisory contact for Dashers, assisting with onboarding, training, and ongoing guidance. Address and resolve Dasher inquiries, issues, and complaints via phone, email, chat, or in-person communication. Monitor Dasher performance metrics and provide actionable feedback to help improve delivery quality, efficiency, and customer satisfaction. Collaborate with internal teams (operations, logistics, customer service) to resolve delivery-related issues. Assist in the recruitment and onboarding of new Dashers, ensuring they understand platform guidelines and best practices. Provide coaching on safety, customer service, and delivery procedures.
  • Remote Arabic InterpreterFull Time

    Intradukk

    Jan 2023 - Dec 2023 -11 months

    Egypt , Giza

    • Job Details:Listen carefully and interpret spoken or signed messages from Arabic to the target language, and vice versa, with high accuracy and clarity. Facilitate communication in diverse environments including healthcare, legal, governmental, educational, and corporate settings. Maintain confidentiality and impartiality throughout the interpreting process. Adapt interpretation style and tone according to the context and cultural sensitivities. Prepare for assignments by researching relevant terminology and subject matter. Work collaboratively with clients, professionals, and other interpreters to ensure clear communication. Provide consecutive or simultaneous interpretation as required. Assist with written translation tasks when necessary. Stay updated on language developments and improve interpreting skills through continuous professional development.
  • Telesales RepresentativeFull Time

    Vodafone Ireland

    Jan 2023 - Dec 2023 -11 months

    Egypt , Giza

    • Job Details:Sales Execution: Engaging with new and existing customers via inbound and outbound calls to promote and sell Vodafone products and services, including mobile plans, handsets, and broadband packages. Customer Relationship Management: Building and maintaining strong customer relationships to enhance satisfaction and loyalty. Target Achievement: Consistently meeting or exceeding sales targets and key performance indicators (KPIs). jobleads.com Product Knowledge: Staying informed about Vodafone’s offerings, promotions, and pricing to effectively advise customers. Administrative Tasks: Handling customer contracts, processing orders, and maintaining accurate records in customer relationship management (CRM) systems.
  • Education

    • Bachelor's Degree in Languages and Translation

      Misr University for Science and Technology (MUST)

      Jan 2008 

    • High School - Thanaweya Amma

      Dar EL Hoda Langauge School

      Jan 2004 

    Achievements

    I won a prize second rank writing an essay Having A Better Life . Achievements Award-Winning Essayist: Received a university-level award at Misr University for Science and Technology for the essay titled "Having a Better Life" (2008), recognized for originality and impact. Certified Medical Interpreter: Successfully obtained the HIPPA Certified Arabic Medical Interpreter certification in 2025, demonstrating advanced competency in medical translation and interpretation. Recognized Screen Translator: Earned two Screen Translation Certificates (English into Arabic and vice versa) from The American University in Cairo (2008–2010), showcasing strong subtitling and audiovisual localization skills. Outstanding Academic Performance: Graduated with a Very Good (B) grade from the Faculty of Foreign Languages and Translation, Misr University for Science and Technology (2008). Media Translation Excellence: Contributed to large-scale projects with ART and Iqraa International Channels, as we

    Skills

    • Writing
    • Online Marketing
    • Online Education
    • Customer Service
    • Interpretation
    • Translation

    Languages

    • English

      Fluent
    • French

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • HIPPA Certified Arabic Medical Interpreter

      Future Group·2025
    • French Courses

      Teleconsize·2024
    • French Courses Conversation A1 -B1

      Guide Academy·2023
    • HR Diploma

      The Canadian Chamber·2020
    • 2 Academic Writing Courses/ Business English Writing

      British Council·2011
    • Level four of French language course

      IBI·2011
    • TEFL Diploma

      Amideast·2011
    • 2 Screen Translation post graduate Diploma

      The American University In Cairo·2010
    • English courses

      Ministry of Defense Language Institute·2008
    • International Computer Driving License – ECDL,

      MUST University·2008
    • English Conversation course

      Ministry of defense Language Institute·2008
    • Summer training

      Al Ahram. (Press)·2008
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