
Mai Awad-AwadAllah
Arabic Interpreter at Future Group
Faisal, Giza, EgyptWork Experience
Arabic InterpreterFull Time
Future Group
Jan 2025 - Present -4 months
Egypt , Giza
- Job Details:We are seeking a qualified Arabic Interpreter to facilitate communication between Arabic-speaking individuals and English speakers in a variety of settings. The interpreter will be responsible for accurately converting spoken or signed communication from one language to another while maintaining the content, context, and tone of the original message.
Door Dash AdvisorFull Time
- Job Details:Serve as the primary support and advisory contact for Dashers, assisting with onboarding, training, and ongoing guidance. Address and resolve Dasher inquiries, issues, and complaints via phone, email, chat, or in-person communication. Monitor Dasher performance metrics and provide actionable feedback to help improve delivery quality, efficiency, and customer satisfaction. Collaborate with internal teams (operations, logistics, customer service) to resolve delivery-related issues. Assist in the recruitment and onboarding of new Dashers, ensuring they understand platform guidelines and best practices. Provide coaching on safety, customer service, and delivery procedures.
Remote Arabic InterpreterFull Time
Intradukk
Jan 2023 - Dec 2023 -11 months
Egypt , Giza
- Job Details:Listen carefully and interpret spoken or signed messages from Arabic to the target language, and vice versa, with high accuracy and clarity. Facilitate communication in diverse environments including healthcare, legal, governmental, educational, and corporate settings. Maintain confidentiality and impartiality throughout the interpreting process. Adapt interpretation style and tone according to the context and cultural sensitivities. Prepare for assignments by researching relevant terminology and subject matter. Work collaboratively with clients, professionals, and other interpreters to ensure clear communication. Provide consecutive or simultaneous interpretation as required. Assist with written translation tasks when necessary. Stay updated on language developments and improve interpreting skills through continuous professional development.
Telesales RepresentativeFull Time
Vodafone Ireland
Jan 2023 - Dec 2023 -11 months
Egypt , Giza
- Job Details:Sales Execution: Engaging with new and existing customers via inbound and outbound calls to promote and sell Vodafone products and services, including mobile plans, handsets, and broadband packages. Customer Relationship Management: Building and maintaining strong customer relationships to enhance satisfaction and loyalty. Target Achievement: Consistently meeting or exceeding sales targets and key performance indicators (KPIs). jobleads.com Product Knowledge: Staying informed about Vodafone’s offerings, promotions, and pricing to effectively advise customers. Administrative Tasks: Handling customer contracts, processing orders, and maintaining accurate records in customer relationship management (CRM) systems.
Education
Bachelor's Degree in Languages and Translation
Misr University for Science and Technology (MUST)Jan 2008
High School - Thanaweya Amma
Dar EL Hoda Langauge SchoolJan 2004
Achievements
I won a prize second rank writing an essay Having A Better Life . Achievements Award-Winning Essayist: Received a university-level award at Misr University for Science and Technology for the essay titled "Having a Better Life" (2008), recognized for originality and impact. Certified Medical Interpreter: Successfully obtained the HIPPA Certified Arabic Medical Interpreter certification in 2025, demonstrating advanced competency in medical translation and interpretation. Recognized Screen Translator: Earned two Screen Translation Certificates (English into Arabic and vice versa) from The American University in Cairo (2008–2010), showcasing strong subtitling and audiovisual localization skills. Outstanding Academic Performance: Graduated with a Very Good (B) grade from the Faculty of Foreign Languages and Translation, Misr University for Science and Technology (2008). Media Translation Excellence: Contributed to large-scale projects with ART and Iqraa International Channels, as we
Languages
English
FluentFrench
FluentArabic
Fluent
Training & Certifications
HIPPA Certified Arabic Medical Interpreter
Future Group·2025French Courses
Teleconsize·2024French Courses Conversation A1 -B1
Guide Academy·2023HR Diploma
The Canadian Chamber·20202 Academic Writing Courses/ Business English Writing
British Council·2011Level four of French language course
IBI·2011TEFL Diploma
Amideast·20112 Screen Translation post graduate Diploma
The American University In Cairo·2010English courses
Ministry of Defense Language Institute·2008International Computer Driving License – ECDL,
MUST University·2008English Conversation course
Ministry of defense Language Institute·2008Summer training
Al Ahram. (Press)·2008