Basic Info

Eman Awad

5 years

Giza, Egypt

Master's Degree

Experienced

Work Experience

Call center agent at Xceed

Experience Details

Call center agent

Customer Service/Support, IT/Software Development

Experienced (Non-Manager)

I was working for te data account as technical support agent helping customers if they faced any problem in the internet, and I was a team leader this job needs allot of skills leadership skills,computer skills and a good English language too,


Company Details

Xceed (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

Www.exceed.com

Feb 2012 to Mar 2014 (2 year 0 month)
Teacher at El mostakbl languages school

Experience Details

Teacher

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

El mostakbl languages school

Girga, Egypt

101-500 employees

Education

N/A

Aug 2009 to Jan 2012 (2 years 5 months)

Achievements


I was a delegation tl


I was an expert computer teacher


Education

College Diploma in Information systems

Education Details

College Diploma

Information systems

Faculty of Computers and Information, Cairo University, Egypt

B / Very Good / 75 - 85%

Programming ,data base ,system analysis,e e-commerce, software engineering,networking,system designing,...

N/A

Faculty of Computers and Information, Cairo University
2010 - 2013
Information systems in Information systems

Education Details

Information systems

Information systems

El drasat el naweia, Egypt

B / Very Good / 75 - 85%

N/A

N/A

El drasat el naweia
2005 - 2009
Information systems in Information systems

Education Details

Information systems

Information systems

El drasat el naweia, Egypt

B / Very Good / 75 - 85%

Na

Na

El drasat el naweia
2005 - 2009

Certifications

Icdl
Apr 2009

Certificate details

Icdl

Apr 2009

99 out of 100

http://Na

Na

Cairo university

Icdl

Certificate details

English General and conversation

Aug 2010

90 out of 100

http://Na

Na

Military academy

English courses

Training and Courses

Training/Course Details

Programming

Aug 2010

Cairo university

C++ and bbs.net courses

Training/Course Details

Sql

Sep 2010

Cairo university

Database course

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalC++Call Center AgentConsumer ServicesCreativeCustomer ServiceCustomers ServiceDatabase DevelopmentEducationEnglishEnglish General And ConversationHard WorkerITIcdlInformation SystemsProblem SolverProgrammingSocialSoftware DevelopmentSqlSupportTeacherTeaching Computer ScienceVb.netXceed

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Icdl

Icdl

: Expert

: Extreme - I love it!

:

3-5 years

Sql

Sql

: Advanced

: Extreme - I love it!

:

1-3 years

Vb.net

Vb.net

: Intermediate

: High

:

1-3 years

C++

C++

: Intermediate

: High

:

1-3 years

Fields of Expertise

Teaching computer science

Teaching computer science

: Expert

: Extreme - I love it!

:

3-5 years

Customers service

Customers service

: Expert

: Extreme - I love it!

:

1-3 years

Database development

Database development

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Hard worker, Creative, Problem Solver, Social

Online Presence

NaNaNaNaNaNa

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