Basic Info

Mai Ibrahim

9 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Web Content Editor at Kaza Order

Experience Details

Web Content Editor

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

• Producing new content and writing it in an interesting and appealing manner.
• Making sure site content is kept up to date
• Developing new content and editorial guidelines
• Training new staff on how to produce and edit content.
• Communicating with different parties internal & external.


Company Details

Kaza Order

Cairo, Egypt

51-100 employees

Food and Beverage Production

Kazaorder.com

Nov 2014 to present (2 years 1 month)
Team Leader at Vodafone

Experience Details

Team Leader

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone

Cairo, Egypt

More than 1000 employees

Consumer Services

Vodafone.com.eg

Jul 2011 to Dec 2012 (1 year 5 months)
Customer Service at Vodafone

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

• Conducting telesales phone calls from acquired database.
• Advising present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Documenting transactions by completing forms and record logs.
• Maintaining database by entering, verifying, and backing up data.
• Updating data and following up with customers.


Company Details

Vodafone

Cairo, Egypt

More than 1000 employees

Consumer Services

http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage

Jul 2009 to Jul 2010 (1 year)
Sales at Exclusive

Experience Details

Sales

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Exclusive

Cairo, Egypt

51-100 employees

Marketing and Advertising

https://xclusivescard.com

May 2008 to Jul 2009 (1 year 2 months)

Education

Accepted in Sociology

Education Details

Accepted

Sociology

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2002 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ansaf sery

Egypt

2002

C / Good / 65 - 75%

N/A

ansaf sery
2002
This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopArabicBooksBusiness DevelopmentConsumer ServicesCreativeCustomer ServiceEnglishFoodFood And Beverage ProductionFood ServicesHospitalityMarketingMarketing And AdvertisingMicrosoft OfficeMicrosoft OutlookOrganizerProblem SolverRetailSalesSociologySupportSupportiveTeam LeaderTeam PlayerWeb ContentWeb Content EditorWebsites

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Web Content

Web Content

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Expert

: Extreme - I love it!

:

1-3 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Creative, Organizer, Problem Solver, Team Player, Supportive

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