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Raed Hussein Mustafa

Business Development Manager

Riyadh, Saudi Arabia

Work Experience

  • Business Development ManagerFull Time

    Diversey-UAE Dubai

    Apr 2016 - Sep 2021 -5 yrs, 5 months

    United Arab Emirates , Dubai

    • Job Details:Successfully managed AED 7-8 million budget accounts and successfully achieved the company’s scheduled goals. Boosted company revenue by 17% during the first year of employment. Developed and implemented a new marketing and sales plan which defined the strategy for the next 5 years. Reviewed constantly the customer feedback and suggested ways to improve the customer service level and satisfaction rate from 81% to 94%. Planned and supervised the daily activity of 3 junior account managers.

  • Account ManagerFull Time

    Fly Emirates UAE - Dubai

    Apr 2012 - Mar 2016 -3 yrs, 11 months

    United Arab Emirates , Dubai

    • Job Details:Researched and built relationships with 20+ new clients by planning approaches and pitches. Helped sales representative grow their territory sales by 13% YOY. Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.

  • Customer Service ConsultantFull Time

    Etisalat UAE

    Oct 2010 - Mar 2012 -1 yr, 5 months

    United Arab Emirates , Ajman

    • Job Details:Maintain updated knowledge of all company products and services to provide adequate education to customers. Make product and service suggestions to meet the customer’s specific needs. Field incoming phone calls and respond to phone messages from customers. Promptly respond to customer questions submitted via email or our website.

    • Education

    • Bachelor's Degree in computer science

      New Cairo Academy

      Jan 2009 

    Achievements

    Successfully managed AED 7-8 million budget accounts and successfully achieved the company’s scheduled goals. Boosted company revenue by 17% during the first year of employment. Developed and implemented a new marketing and sales plan which defined the strategy for the next 5 years. Reviewed constantly the customer feedback and suggested ways to improve the customer service level and satisfaction rate from 81% to 94%.

    Skills

    • Internet Research
    • negotiating
    • dedication
    • Committing

    Languages

    • Arabic

      Fluent

    • English

      Fluent
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