MR

Mazen Ryad

Customer Success Specialist at Teleperformance - Egypt

Hadayek October, Giza, Egypt

Work Experience

  • Customer Success SpecialistFull Time

    Teleperformance - Egypt

    May 2025 - Present -1 month

    • Intern Dentist

      City Main Hospital

      Aug 2023 - Oct 2023 -2 months

      Egypt

      • Job Details:Developed meticulous patient documentation skills, an asset in maintaining organized and accurate financial records. Gained hands-on experience in professional communication, providing clear information and support in high-pressure situations.
    • Education

      • Master's Degree in International Business

        Ulster university

        Jan 2025 

      • Diploma in Sales Staff Skills Training

        Staff Skills Training (CPD)

        Jan 2024 - Jan 2024 - 0 Month

      • Bachelor's Degree in Oral & Dental Surgery

        Cairo University (CU)

        Jan 2016 - Jan 2023 - 7 yr

      Skills

      • accounting fundamentals
      • Financial system proficiency
      • Analytical and Problem-solving
      • Customer service and communication
      • Time management and organization

      Languages

      • English

        Fluent
      • Arabic

        Fluent

      Training & Certifications

      • AAT level 3 bookkeeping

        Association of Accounting Technicians(AAT), UK·2025
      • AAT level 2 bookkeeping

        Association Of Accounting Technicians(AAT), UK·2024
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