Basic Info

Mohamed zaki

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Operations Coordinator at Hewlett Packard Enterprise Egypt

Experience Details

HR Operations Coordinator

Human Resources, Administration

Entry Level

o Is responsible for complex customer service case management and is first point of contact for escalations.
o Reviews and assigns requisitions, works with hiring managers to determine sourcing for internal requisitions and lower-level external requisitions, and builds candidate pipeline.
o Consults with managers on HR and recruiting processes, communicates front-end process capabilities, and proposes ad-hoc solutions to HR needs.
o Identifies and leads process improvements and provides process solutions for non- standard, sub-process activities.
o Specializes in the support processes and engages in the beginning to end support process within a sub-region or function.
o Manages employee indicative data (i.e. new hires, requisitions, terminations, change of status, etc.) into information databases and follows up with employee screening.
o Interpret and explain human resources policies, procedures, laws, standards, or regulations.
o Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software (Workday).
o Provides guidance on recruitment plans and ensures hiring plans are aligned with hiring goals and metrics (e.g., time to fill, cost per hire, etc.).
o Supervises lower-level employees in the support processes.


Company Details

Hewlett Packard Enterprise Egypt (multinational)

Giza, 6 October, Egypt

N/A

Information Technology Services

N/A

Mar 2014 to present (2 years 9 months)
Recruitment Coordinator (Shadowing Role) at Hewlett Packard Enterprise Egypt

Experience Details

Recruitment Coordinator (Shadowing Role)

Human Resources

Entry Level

o Filtering and screening resumes to categories candidates according to job description.
o Manages the beginning to end staffing process within the sub-region; supports implementation of sourcing strategies, screen candidates, provides a short list of candidates and creates offer letters.
o Interacts with hiring managers within the business and sub-region.
o Making initiative phone and face to face interviews to provide hiring managers with a short list of qualified candidates.
o Insures alignment of Recruitment program priorities with business and HR function strategies.
o Participate in job fairs to set the company name as one of the best companies.


Company Details

Hewlett Packard Enterprise Egypt (multinational)

Cairo, Egypt

501-1000 employees

Information Technology Services

N/A

Mar 2016 to present (9 months)
Guest Services Agent at Le Meridien Cairo Airport

Experience Details

Guest Services Agent

Tourism/Travel, Hospitality/Hotels/Food Services, Customer Service/Support

Entry Level

oWelcome guests as they check in and out and perform necessary services.
o Assure front desk is manned and maintained at all times.
o Review arrivals and departures.
o Provide information to guests about hotel services and offers.
o Respond and take action on guest complaints and problems.
o Receive and acknowledge reservations and cancellations
o Answered incoming calls to the front desk.


Company Details

Le Meridien Cairo Airport (multinational)

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Oct 2013 to Mar 2014 (5 months)

Education

BA in Accounting

Education Details

BA

Accounting, Finance

Modern Sciences and Arts University (MSA), Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Sciences and Arts University (MSA)
2008 - 2012
BA in Accounting

Education Details

BA

Accounting

Middle Sex University, United Kingdom

C / Good / 65 - 75%

N/A

N/A

Middle Sex University
2008 - 2011
High School - American diploma

High School Details

American diploma

Dream International School

Egypt

2007

A / Excellent / 85 -100%

N/A

Dream International School
2007
This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationArabicCuster ServiceCustomer ServiceEnglishFinanceFood ServicesFrenchGuest Services AgentHR Operations CoordinatorHR SystemsHandles StressHard WorkerHewlett Packard Enterprise EgyptHospitalityHotelsHuman ResourcesHuman Resources (HR)Human ResoursesInformation Technology ServicesLe Meridien Cairo AirportMicrosoft OfficeProblem SolverRecruitmentRecruitment Coordinator (Shadowing Role)SalesSupportSupportiveTeam PlayerTourismTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Human Resources (HR)

Human Resources (HR)

: Expert

: Extreme - I love it!

:

1-3 years

Recruitment

Recruitment

: Expert

: Extreme - I love it!

:

1-3 years

Hospitality

Hospitality

: Expert

: Extreme - I love it!

:

Less than 1 year

HR Systems

HR Systems

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Accounting

Accounting

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Accounting

Accounting

: Expert

: Extreme - I love it!

:

1-3 years

Human Resourses

Human Resourses

: Expert

: Extreme - I love it!

:

1-3 years

recruitment

recruitment

: Expert

: Extreme - I love it!

:

1-3 years

Hospitality

Hospitality

: Expert

: Extreme - I love it!

:

Less than 1 year

Sales

Sales

: Expert

: Extreme - I love it!

:

Less than 1 year

Custer Service

Custer Service

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Problem Solver, Handles Stress, Team Player, Supportive

Online Presence

https://www.facebook.com/profile.php?id=547757790

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