Basic Info

May AbdelKafy

12 years

Cairo, Egypt

Bachelor's Degree

Senior Management

Work Experience

CEO & CHAIRMAN SENIOR ASSISTANT at AMECO MEDICAL INDUSTRIES (AMECATH)

Experience Details

CEO & CHAIRMAN SENIOR ASSISTANT

Operations/Management

Senior Management (e.g. VP, CEO)


• Provide policy advice and support to the Chief Executive Officer (CEO).
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.
• Report and share information with the board to ensure they are kept fully informed on the condition of the organization and important factors influencing it.
• Adhere to compliance with applicable rules and regulations set in by laws regarding board and board committee matters, including advance distribution of materials before meetings in electronic/paper format.
• Sets goal, monitor work, and evaluate results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization.
• Coordinate and manage the preparation of periodic management related reports.
• Assist the CEO for Administration in formulating implementation plans, including preparation of budgets, work plans, procurement plans and KPIs and evaluation plans.
• Identify ways to maximize revenue and Ensure correct and consistent branding and the corporate identity
• Overseeing the complete operation of an organization in accordance with the direction established in the strategic plans. By providing leadership to the managers of the finance, HR, business development, operations, quality assurance, production, maintenance, warehousing, administrative, security, export, purchasing, marketing and IT departments.
• Provide leadership, coordination and day-to-day management to the organization and ensure that the operations of the organization are in full compliance with targets and actions time plan.
• Set and continually manage projects, business cases and business reviews expectations; and delegate tasks and responsibilities to appropriate personnel.
• Ensure company policies and procedures are followed by each department.
• Attract, retain and motivate staff by promoting a positive environment for staff and identify and work with firm management to address any issues that are creating barriers to an optimal work environment for all staff.
• Assist the CEO in ensuring continuous improvement of operational efficiencies by attending and actively participating in senior staff meetings, offering ideas, insights and recommendations on firm policies, staffing, client service, new business and other topics that ultimately impact the overall quality of the firm.
• Work closely with the company Directors to ensure appropriate progress on the implementation of agreed actions including exchange of relevant information, and to identify issues and risks, assess impacts and develop mitigation strategies.
• Identify and lead new business opportunities.
• Ensure highly productive relationships and partnerships for the benefit of the organization.
• Analyze financial reports.


Company Details

AMECO MEDICAL INDUSTRIES (AMECATH) (multinational)

10th of Ramadan, Egypt

501-1000 employees

Medical Devices and Supplies

N/A

Jan 2016 to May 2016 (4 months)
CHAIRMAN’S OM & BOARD MEMBER at El Hassan & El Hussien

Experience Details

CHAIRMAN’S OM & BOARD MEMBER

Operations/Management

Senior Management (e.g. VP, CEO)

 Board member, reporting to the Chairman, full responsibility of all operations >$bn1 sales, 800+ employees, 2 Field Offices and 1 operational HQ. Responsible for working closely with the firm’s owner and providing advice, recommendations and information to enable the firm to grow whilst maintaining its regulatory responsibilities.
 Overseeing, ensuring results and providing leadership to the managers of the finance, HR, business development, operations, quality assurance, production, maintenance, warehousing, administrative, security, export, purchasing, marketing and IT departments.
 Managing relationships with key stakeholders. Negotiating terms and closing deals (technically & financially). Ensuring that all deals meet the required revenue and margin expectations.
 Managing a team to create quantitative and qualitative statistical reports covering different business aspects to help taking strategic decisions.
 Designing and updating policies and procedures and making sure
 Launching a new product line (8 products - WOW) managing its advertising, media, and distribution campaigns
 Managing and leading the renovation of all off the shelf marketing materials
 Managing, barging and overseeing the renovation of the website
 Renewing and Managing the IMC account.
 Succeeded to acquire the firm ISO 9000:2008 and 22000:2005 food safety
 Succeeded to acquire an ERP diagnostic study pre ERP implementation.
 Succeeded to implement a new productions line with German technology (fillers & formax)
 Succeeded to raise market awareness by designing and planning media campaign & signing in new agents & securing new accounts resulting an enhanced branding strategy & high – ROI & an increased market share by 225%


Company Details

El Hassan & El Hussien

portsaid, Egypt

More than 1000 employees

FMCG

N/A

Oct 2014 to Dec 2015 (1 year 2 months)
Egypt's Office - Consultancy at Danatev

Experience Details

Egypt's Office - Consultancy

Operations/Management

Senior Management (e.g. VP, CEO)

1. Maintain office services

- Design and implement office policies

- Establish standards and procedures

- Organize office operations and procedures

- Supervise office staff

- Prepare time sheets

- Control correspondences

- Review and approve supply requisitions

- Liaise with other agencies, organizations and groups

- Update organizational memberships - Maintain office equipment

2. Supervise office staff

- Assign and monitor clerical and secretarial functions

- Recruit and select office staff

- Orient and train employees

- Provide on the job and other training opportunities - Evaluate staff performance

3. Maintain office efficiency

- Plan and implement office systems, layout and equipment procurement

- Maintain and replenish inventory

- Check stock to determine inventory


Company Details

Danatev

Egypt

51-100 employees

Online Media

www.danatev.com

Apr 2014 to Oct 2014 (6 months)
DEPUTY (VICE) CEO at GLOBAL CITY (LASER, CNC & INDUSTRIAL TOOLS)

Experience Details

DEPUTY (VICE) CEO

Operations/Management

Senior Management (e.g. VP, CEO)

Provide policy advice and support to the Chief Executive Officer (CEO), Coordinate and manage the preparation of periodic implementation reports.
 Assist the CEO in formulating implementation plans, including preparation of budgets, work plans, procurement plans and monitoring and evaluation plans
 Provide leadership, coordination and day-to-day management to All departmental functions of GC and ensure that the operations of GC are in full compliance with local regulations and with MCC requirements and standards
 Assist the CEO in ensuring continuous improvement of operational efficiency, Contribute to the development of policy and strategy.
 Oversee execution and delivery of programmers to achieve revenue growth, profitability and service quality standards.
 Coordinate contributions to the annual business plan and operational budget for both commercial and technical operations.
 Develop annual capital expenditure budgets, providing business cases for major capital Expenditure as required.
 Managing the transition of all the back office functions for all of the three brands (RSD, Helica, & Hanslaser ) and acting as the official delegate to the MD of the American group and the link between the mentioned party and Global City, plus handling all the admin work serving the same purpose.
 Handling all OD and HR related activities, from designing, implementing to managing and overseeing day to day activities.
 Overseeing the performance of all departments via communication with department heads and through daily, weekly and monthly reports. Including but not limited to the financial department & the IT department
 Designing the workflow process, cross departmental regulations mapping, reengineering JD’s & data management
 Advising, & implementing work related soft and/or hard ware (cisco centrals,, CRM, billing system, cloud ERP, DOD, DID, Vonage).
 Assisting in packaging & pricing the products. Assisting in training & product knowledge induction.
 Responsible for planning, developing and overseeing the implementation of all the ABL and BTL marketing activities
 Scope of work: Operations, Financial, Marketing, HR


Company Details

GLOBAL CITY (LASER, CNC & INDUSTRIAL TOOLS)

Egypt

51-100 employees

Manufacturing, Engineering Services, Business Supplies and Equipment

www.globalcity-eg.com

Aug 2010 to Apr 2014 (3 years 8 months)
BUSINESS & ORGANIZATION DEVELOPMENT MANAGER (CONSULTANCY) at Risk Management BROKERAGE

Experience Details

BUSINESS & ORGANIZATION DEVELOPMENT MANAGER (CONSULTANCY)

Operations/Management

Senior Management (e.g. VP, CEO)

- Gathering information about the insurance brokerage business in Egypt in terms of companies, customers, market behavior & economy reflect
- Instructing and delivering a feasibility study, a strategic plan & OD mapping plan to EFSA in the favor of the company
- Designing cross departmental and external communication forms. (eg. Purchase orders, hiring applications, etc.)
- Translating the company mission and objectives into a hierarchy with a matched work flow process


Company Details

Risk Management BROKERAGE

Giza, Egypt

51-100 employees

Insurance

N/A

Jul 2011 to Apr 2012 (9 months)
BUSINESS CONSULTANT & TRAINER at GENERATIONS

Experience Details

BUSINESS CONSULTANT & TRAINER

Operations/Management

Manager

- Act as a business consultant for the beneficiary companies of Generations, advice, guide, & execute their development programs through the IMC
- Instruct and conduct various training programs as needed, covering but not limited to; soft skills, sales techniques, category management & business ethics.


Company Details

GENERATIONS

Egypt

51-100 employees

Business Services - Other

N/A

Jun 2010 to May 2011 (11 months)
BUSINESS & ORGANIZATIONAL DEVELOPMENT MANAGER at SPORTICA SLS

Experience Details

BUSINESS & ORGANIZATIONAL DEVELOPMENT MANAGER

Operations/Management

Manager

- Act as internal consultant and program manager providing organizational development and related Human Resources support for individuals and groups. Including labor insurance and related labor legal issues.
- Develop and manage performance evaluation, structure evaluation, succession planning, and career tracking initiatives.
- Safeguarding the organization, its customers, reputation, assets by identifying and managing all threats to the achievement of its business objectives. This often involves risk financing including insurance purchase. Detailed activity will vary considerably with the nature of the specified project, business area, location & the actual risks it faces.
- Design and implement an overall risk management process for the organization, manage the process of identifying and assessing the risks affecting the business, oversee, and in some areas implement, the plan of risk control actions (e.g. purchase of insurance or other risk financing options, health and safety measures, liaison with regulators, business continuity plans). Monitor, evaluate and challenge the organization’s success in managing its risks. Organize appropriate risk reporting, internally and externally.
- Handling Procurement activities, evaluate purchase offers, initiate and approve final purchase orders.
- Responsible for handling the company’s development projects with the IMC. Handel, study, manages, supervises and approves all related negations and development programs related.
- Instructing a strategic study and detailed infrastructure to implement ERP to facilitate internal/external communication activities.
- Identifying the tools to measure the market size and all what it takes to acquire a USP.
- Enhancing the External Relations through variety of approaches & Marketing strategies.
- Define, refine, test and implement strategic plans. These activities include primary research, industry, market and competitive analysis, customer needs assessment. Define the product roadmap in the long, mid and short term.
- Product Portfolio Management through providing marketing expertise for the day-to-day management of products in the development pipeline. These activities include opportunity assessment, market evaluation, market research, financial evaluation, and other marketing needs required throughout the product evaluation process. Define the product roadmap in the long, mid and short term.
- incorporating customer needs, input and feedback from other internal and external groups
- Managing a team to prepare the company for eligibility of ISO 9001:2000 (accomplished Jan 2010)
- Participating in defining the bottom neck of the departmental workflow and designing a better scheme.
- Responsible for the internal IT and communication infrastructure, other tasks as handled/arise relative to the same objective.


Company Details

SPORTICA SLS

Egypt

101-500 employees

Construction - Residential & Commercial/Office

N/A

May 2009 to Jun 2010 (1 year 1 month)
EXTERNAL RELATIONS & ORGANIZATIONAL DEVELOPMENT MANAGER at SAN ROSE TRAVEL

Experience Details

EXTERNAL RELATIONS & ORGANIZATIONAL DEVELOPMENT MANAGER

Operations/Management

Manager

- Advise the organization on any potential risks to the profitability or existence of the company. Identify and assess threats, put plans in place for if things go wrong and decide how to avoid, reduce or transfer risks.
- Design, direct, &manage the implementation of organizational workforce planning, succession & career planning, professional development, key employee retention initiatives, organization design, & change management. Also establishing methodologies & policies to identify match & deliver learning & development solutions to meet existing & future business needs
- Carrying out processes such as purchasing insurance, implementing health and safety measures and making business continuity plans to limit risks and prepare for if things go wrong (eg. In bounders insurance).
- Providing support, education and training to staff to build risk awareness within the organization.
- Responsible for creating and executing a global media relations program for the agency; with the goal of publicizing SRT as a premiere travel destination to the international, domestic trade and lifestyle media
- Serve as an official spokesperson for SRT.
- Provide communications counsel to senior management, helping to enhance the company's success by applying proactive and reactive communications strategy, including crisis communications.
- Create PR programs that positively position the agency and align closely with marketing campaigns, using communications tools and practices, to reinforce the agency message.
- Ensure correct and consistent branding and agency’s image
- Develop and maintain departmental budget. Manage strategic planning for media relations effort, approve media releases and Web content produced by staff, agencies and contractors.


Company Details

SAN ROSE TRAVEL

Egypt

51-100 employees

Travel and Tourism

N/A

Jan 2005 to May 2009 (4 years 4 months)
INTERNATIONAL ACCOUNT SUPERVISOR at VODAFONE – NZ (NIGHT-SHIFT)

Experience Details

INTERNATIONAL ACCOUNT SUPERVISOR

Operations/Management

Manager

- Supervise, coach and support agents while overseeing day to day activities with strong focus on service quality, service level agreement, as well as assisting clients/customers/agents with their needs and requests
- Ensuring that standards and procedures are defined and adhered to
- Ensuring that all members of the team adhere to CSS and contracted Service level agreements
- Developing clear communication processes within the team and with our customers
- Facilitating regular team meetings, training and coaching sessions. “Coach, mentor and schedule one on one training”
- Assist in ensuring all quality standards are met by ensuring two quality evaluations are completed per CSR per week
- Report on and monitor KPI’s and SLA’s and provides recommendations for improvements to meet these, if required
- Assist with recruitment process if needed


Company Details

VODAFONE – NZ (NIGHT-SHIFT) (multinational)

Egypt

More then 1000 employees

Telecommunications

N/A

Aug 2008 to Jan 2009 (5 months)
INTERNATIONAL TELESALES TEAM LEADER & TRAINER at C3 CALL-CENTER-COMPANY (NIGHT-SHIFT)

Experience Details

INTERNATIONAL TELESALES TEAM LEADER & TRAINER

Operations/Management

Manager

- Launching the International Account (AYP), off shoring, Outbound Campaigns project
- Managing the team including, the daily team meeting to motivate & prepare them for the shift, coaching the agents, motivating them & even closing deals if necessary to meet the daily target that required “Sophisticated, innovational techniques in improving the Performance to meet COPC standards including COPC data reporting & Six-Sigma approach”
- Daily reports are sent to the management for the day’s performance\COPC data reports are filled on daily basis, to submit table-Sigma to QA department at the end of the month, also my job tasks included backing our operation manager in reporting to our client if necessary


Company Details

C3 CALL-CENTER-COMPANY (NIGHT-SHIFT) (multinational)

Egypt

More then 1000 employees

Consumer Services

N/A

May 2005 to Aug 2008 (3 years 3 months)
MARKETING SENIOR TEAM LEADER at MERRITTE FOR TRADING

Experience Details

MARKETING SENIOR TEAM LEADER

Marketing/PR/Advertising

Experienced (Non-Manager)

- Bargaining on deals with international suppliers, closing deals, and following up till ensuring its arrival to the ware-house
- Studying the products’ features and specifications, to train the team members on the rebuttals relevant to the expected objections.
- “Through team members” we Contact customers explaining them the products features, benefits and different terms of payments, following up with potential customers for closing deals
- Managing data base/some relevant desk work, then briefing sales department all potential big stores names/contacts for attending visits and closing deals.


Company Details

MERRITTE FOR TRADING

Egypt

101-500 employees

Import and Export

N/A

Jan 2002 to Nov 2004 (2 years 10 months)

Education

MBA in Strategic Management

Education Details

MBA

Strategic Management, Organization Development, Business Development

Santa Monica College, Egypt

A / Excellent / 85 -100%

N/A

N/A

Santa Monica College
2014 - 2016
College Diploma in Executive Management

Education Details

College Diploma

Executive Management

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

American University in Cairo (AUC)
2013 - 2015
Bsc. Commerce, Business Administration & Foreign Trade in Economy & Foreign Trade

Education Details

Bsc. Commerce, Business Administration & Foreign Trade

Economy & Foreign Trade, Commerce & Business Administration, Management & HR

Helwan University Cairo, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University Cairo
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

EL Maref Modern Language School

Egypt

2001

A / Excellent / 85 -100%

N/A

EL Maref Modern Language School
2001

Certifications

Certificate details

Internal Auditor According to ISO 19011:2002 & ISO 9001:2008

Jul 2009

N/A

N/A

N/A

ACS

N/A

Training and Courses

SAP at vodafone
Jan 2009

Training/Course Details

SAP

Jan 2009

vodafone

N/A

Training/Course Details

Oracale

Jan 2009

vodafone

N/A

Training/Course Details

Microsoft Dynamics

May 2009

Link ERP solutions

N/A

Training/Course Details

SAS and MATLAB

Aug 2011

Global City

N/A

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Last update more than 3 months ago.

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Profile Skills and Keywords

AMECO MEDICAL INDUSTRIES (AMECATH)Adobe IllustratorAdobe PhotoshopAnalyticalArabicBUSINESS & ORGANIZATION DEVELOPMENT MANAGER (CONSULTANCY)BUSINESS & ORGANIZATIONAL DEVELOPMENT MANAGERBUSINESS CONSULTANT & TRAINERBusiness DevelopmentBusiness Services - OtherBusiness Supplies And EquipmentBusiness-orientedC3 CALL-CENTER-COMPANY (NIGHT-SHIFT)CEO & CHAIRMAN SENIOR ASSISTANTCHAIRMANS OM & BOARD MEMBERCRMCommerce & Business AdministrationCommercial ActivitiesConstruction - Residential & CommercialConsumer ServicesCustomer ServiceDEPUTY (VICE) CEOERPEXTERNAL RELATIONS & ORGANIZATIONAL DEVELOPMENT MANAGEREconomy & Foreign TradeEgypt's Office - ConsultancyEngineering ServicesEnglishExecutive ManagementFMCGFinanaceFrenchHRINTERNATIONAL ACCOUNT SUPERVISORINTERNATIONAL TELESALES TEAM LEADER & TRAINERISO (Internal Auditing)Import And ExportInsuranceInternal Auditor According To ISO 19011:2002 & ISO 9001:2008JoomlaLeaderLeadershipMARKETING SENIOR TEAM LEADERMBAManagementManagement & HRManufacturingMarketingMedical Devices And SuppliesMicrosoft DynamicsMicrosoft OfficeOfficeOnline MediaOperations ManagementOracaleOracleOrganization DevelopmentOrganizational DevelopmentPlannerProblem SolverSAPSAS And MATLABStrategic ManagementStrategic PlanningSupply/ Value Chain ManagementTelecommunicationsTravel And TourismVODAFONE NZ (NIGHT-SHIFT)WordPress

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

CRM

CRM

: Expert

: Extreme - I love it!

:

More than 7 years

Joomla

Joomla

: Expert

: Extreme - I love it!

:

More than 7 years

WordPress

WordPress

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

5-7 years

Adobe Illustrator

Adobe Illustrator

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle

Oracle

: Advanced

: Extreme - I love it!

:

5-7 years

ERP

ERP

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Operations Management

Operations Management

: Expert

: Extreme - I love it!

:

More than 7 years

Supply/ Value Chain Management

Supply/ Value Chain Management

: Expert

: Extreme - I love it!

:

More than 7 years

Leadership

Leadership

: Expert

: Extreme - I love it!

:

More than 7 years

ISO (Internal Auditing)

ISO (Internal Auditing)

: Expert

: Extreme - I love it!

:

5-7 years

Organizational Development

Organizational Development

: Expert

: Extreme - I love it!

:

More than 7 years

HR

HR

: Expert

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

More than 7 years

Commercial Activities

Commercial Activities

: Expert

: Extreme - I love it!

:

More than 7 years

Strategic Planning

Strategic Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

finanace

finanace

: Advanced

: High

:

More than 7 years

Key Skills

Analytical, Leader, Planner, Business-oriented, Problem Solver

Online Presence

http://www.facebook.com/Mayloujahttp://maylouja.weebly.com/resume.htmlhttp://maylouja.weebly.com/blog.html

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