Basic Info

May Khamis

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Consumer Relations Specialist at Proctor & Gamble

Experience Details

Consumer Relations Specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Proctor & Gamble (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services

www.pg.com

Oct 2013 to Feb 2016 (2 years 4 months)
Consultant Agent at Expedia

Experience Details

Consultant Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Expedia

Cairo, Egypt

501-1000 employees

Airlines/Aviation

www.expedia.com

Dec 2012 to Mar 2013 (3 months)
Customer Service Support at UTC

Experience Details

Customer Service Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

UTC

Manama, Bahrain

51-100 employees

Information Technology Services

N/A

May 2010 to Oct 2010 (5 months)
Common Service Channel Agent at EGovernment of Bahrain

Experience Details

Common Service Channel Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

EGovernment of Bahrain

Manama, Bahrain

501-1000 employees

Consumer Services

N/A

Aug 2009 to Apr 2010 (8 months)

Education

BA in Mass Communication and Translation

Education Details

BA

Mass Communication and Translation

University of Bahrain, Bahrain

C / Good / 65 - 75%

N/A

N/A

University of Bahrain
2004 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Nile School

Egypt

2003

B / Very Good / 75 - 85%

N/A

Al Nile School
2003

Certifications

TOEFL
Feb 2004

Certificate details

TOEFL

Feb 2004

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Customer Service

Dec 2009

BIPA

N/A

Training/Course Details

Marketing and communication skills

Nov 2010

BIPA

N/A

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Last update was today

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Profile Skills and Keywords

AirlinesArabicAviationCommon Service Channel AgentCommunicatorConsultant AgentConsumer Relations SpecialistConsumer ServicesCustomer ServiceCustomer Service SupportCustomer SupportEnglishInformation Technology ServicesMarketing And Communication SkillsMass Communication And TranslationMicrosoft OfficePersistentPresenterProctor & GambleSupportSupportiveTOEFLTeam PlayerTeam WorkTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

Fields of Expertise

Customer Support

Customer Support

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Communicator, Presenter, Persistent, Team Player, Supportive

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