Basic Info

May El Gamil

4 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment Specialist (intern) at Andalusia

Experience Details

Recruitment Specialist (intern)

Human Resources

Entry Level

N/A


Company Details

Andalusia (multinational)

Alexandria, Egypt

More than 1000 employees

Healthcare and Medical Services

http://www.andalusiagroup.net/

Apr 2017 to present (4 months)
HR Specialist at Business Track

Experience Details

HR Specialist

Human Resources

Entry Level

* Assists in hiring process by coordinating job posting on the website, reviewing resumes, and performing telephone interviews.

* Select qualified job applicants or refer them to managers, making hiring

Recommendations when appropriate

* Interview job applicants to obtain information on work history, training, education, or job skills


Company Details

Business Track

Alexandria, Egypt

N/A

Marketing and Advertising

http://businesstrack-co.com/

Aug 2016 to Apr 2017 (8 months)
Sales and Junior Marketing Specialist at Business Track

Experience Details

Sales and Junior Marketing Specialist

Marketing/PR/Advertising , Sales/Retail

Entry Level

N/A


Company Details

Business Track

Alexandria, Egypt

1-10 employees

Marketing and Advertising

http://businesstrack-co.com/

Aug 2016 to Apr 2017 (8 months)
Senior Customer Service Representative for Bell Canada at Sutherland Global Services at Sutherland

Experience Details

Senior Customer Service Representative for Bell Canada at Sutherland Global Services

Customer Service/Support

Experienced (Non-Manager)

Resolve customer complaints via phone,
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Advise on company information.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.


Company Details

Sutherland

Alexandria, Egypt

101-500 employees

Outsourcing/Offshoring

http://www.sutherlandglobal.com/

Dec 2012 to Jul 2016 (3 years 7 months)

Education

Bachelor's Degree in French literature

Education Details

Bachelor's Degree

French literature, french language

Faculty of French language and literature, Alexandria University, Egypt

C / Good / 65 - 75%

French literature Office, research and publication on the Internet.Alex CNF . Communication Skills.

Office, research and publication on the Internet.Alex CNF . Communication Skills.

Faculty of French language and literature, Alexandria University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

École Des Religieuses Franciscaines

Egypt

2007

A / Excellent / 85 -100%

N/A

École Des Religieuses Franciscaines
2007

Certifications

Certificate details

Human Resources Management

Dec 2016

N/A

N/A

N/A

Arab Academy Of Science And Technology

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ActivityAndalusiaArabicBusiness DevelopmentCustomer ServiceDesign And DecorationEnglishFashionFrenchFrench LanguageFrench LiteratureHR SpecialistHandles StressHard WorkerHealthcare And Medical ServicesHuman ResourcesHuman Resources ManagementMarketingMarketing And AdvertisingMs ExcelMs WordOffshoringOutsourcingPersistentPlannerReadingRecruitment SpecialistResearcher And TranslatorRetailSalesSales And Junior Marketing SpecialistSenior Customer Service Representative For Bell Canada At Sutherland Global ServicesSportSupportTeam PlayerTravelling

Self-assesed Skills

Languages

French

French

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Ms Word

Ms Word

: Expert

: High

:

Less than 1 year

Ms Excel

Ms Excel

: Expert

: High

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

researcher and translator

researcher and translator

: Advanced

: Medium

:

Less than 1 year

Key Skills

Planner, Hard worker, Persistent, Handles Stress, Team Player

Online Presence

http://facebook.com/may.mahmoud.90

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