Basic Info

Mary Zaky

More than 15 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

CEO Office Manager at Integrated Technology Systems (I-Techs)

Experience Details

CEO Office Manager

Administration

Manager

N/A


Company Details

Integrated Technology Systems (I-Techs)

Cairo, Egypt

N/A

Information Technology Services

N/A

Nov 2015 to present (1 year 1 month)
Office Manager / Export Director Assistant at Giza Electric

Experience Details

Office Manager / Export Director Assistant

Administration, Customer Service/Support, Marketing/PR/Advertising

Manager

Job Purpose
Organize and supervise all of the administrative activities that facilitate the smooth running of an office. Insure customer satisfaction related to all inquiries and orders.

Responsibilities

•Handling all Administration /office related tasks.
•Follow up all company sales inquiries and handling finalized Quotations related to customers.
•Assisting to Export Manager in all export and abroad sales obligations
•Providing relief support for Export Manager in administrative duties
•Make sure exports are not late and keeping all individuals/teams aware of order progress.
•Communicate with company team in factory, costing and logistics.
•Market research for new customers.
•Communicate with export related authorities, and customers, in all relevant territories and countries,
•Evaluating and selecting suitable agents to sell and distribute the company products and maintain proper relations with clients and agents
•Handle confidential information, maintain filing system and ensure security of records, correspondences and documents
•Prepare petty cash listing
•Prepare all expenses related to Export Director/Vice Chairman


Company Details

Giza Electric

Giza, Egypt

1-10 employees

Import and Export

N/A

Mar 2013 to Oct 2015 (2 years 7 months)
Senior Administrative Assistant / General Manager Assistant at Abbott Egypt

Experience Details

Senior Administrative Assistant / General Manager Assistant

Administration

Experienced (Non-Manager)

Job Purpose
To provide an efficient and responsive administrative, organizational to the GM, helping him to manage and prioritize his time. Under general direction, performs varied, difficult, sensitive and confidential office administrative and secretarial support functions for the General Manager; and performs related duties as assigned

Responsibilities:
•To arrange with department managers on all matters pertaining to meetings
•Follow up on all outstanding issues/assignments assigned by the General Manager
•Perform secretarial duties including writing minutes of meeting.
•Coordinating , organizing and attending internal & external meetings / events and ensuring the GM is well prepared for meetings
•Provide administrative and secretarial support to GM, Area Commercial Director & Finance Director
•Arranging travel, visas, accommodation and occasionally travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
•Handle confidential information, maintain filing system and ensure security of records, correspondences and documents
•Receive visitors and answering calls as and when required
•Handle correspondences including incoming mails, faxes, etc.
•Manage and maintain office systems, including data management, filing, etc.
•Prepare Cheques & Payment vouchers
•Issue catering invoices
•Prepare petty cash listing
•Prepare all expenses related to GM, Area Commercial Director & Finance Director
•Prepare all medical expenses related to GM, Area Commercial Director & Finance Director and submitting the invoices to the Medical insurance company.
•Undertake and manage all other day-to-day activities.
•Follow up and monitor on any tasks assigned by the GM


Company Details

Abbott Egypt (multinational)

New Cairo, Egypt

101-500 employees

Pharmaceuticals

N/A

Oct 2012 to Feb 2013 (4 months)
Office Manager to the CEO at Prosylab

Experience Details

Office Manager to the CEO

Administration

Manager

N/A


Company Details

Prosylab

Giza, Dokki, Egypt

11-50 employees

Information Technology Services

N/A

Jun 2012 to Oct 2012 (4 months)
Administration Supervisor at Perfect Trading Inc. (Affiliated Company of the LI & FUNG Group)

Experience Details

Administration Supervisor

Administration

Manager

Job Purpose
To plan, supervise and control activities of the Administration / Global Property and Facilities Management team to provide quality, customer-oriented and cost-effective services to meet business and operational needs.
Major Accountability:
1. Office Maintenance / Property Management
Work with property management companies and contractors to provide a safe and secured work environment
Common activities include:
•Coordinate with contractors for building and system management
•Liaise and follow up office renovation and refurbishment projects
•Assist in handling office space planning and update floor plans
•Coordinate with property management and security companies to ensure office safety and security.
•Follow up on maintenance of office and pantry equipment
•Perform routine checking of door access system to ensure proper function
•Assist in sourcing and purchasing Company’s fixed assets
2. Central Administration Services
Supervise the team to provide quality, customer-focused and cost-effective administration / customer services
Common activities include:
•Update policies and procedures for administration services
•Coordinate with the Administration Team for telephone system services
•Assist in organizing company activities
•Maintain adequate supply of printing material and stationery
•Handle payment for administration services and prepare relevant reports
•Handle business membership subscription and renewal
•Process petty cash claims and maintain an accurate records
3. Team Supervision
Supervise the team to ensure provision of general administration services
Common activities include:
•Arrange daily operations schedules
•Delegate work to subordinates based on their abilities and workload
•Monitor team’s work progress
•Monitor staff performance and perform checks on service levels
•Provide training activities and Plan work schedules for subordinates
•Coach others on effective teamwork and cooperation
•Maintain organized internal filing system

4. Administration / Customers Services
Responsible for day-to-day bookings, enquiries and administrative work.
Common activities include
•Order and allocate office items, such as stationary, courier boxes, airway bills and furniture.
•Monitor services provided by staff to users.
•Handle customers' enquiries and complaints
•Coordinate with appropriate parties for car services arrangements.
5. Travel and Entertainment Services
Make travel and logistics arrangements for internal and external customers
Common activities include
•Make and re-confirm hotel booking, based on customers' visiting schedules and inform offshore colleagues accordingly.
•Book and re-confirm air tickets and make flight changes.
•Submit visa applications for staff and customers.
Others
•Perform other duties as assigned by Management.
Such as:
- supporting some IT tasks with the advise by top management.
- Handling some HR tasks as per manager request.
•Preparing reports for Cs responsibilities.


Company Details

Perfect Trading Inc. (Affiliated Company of the LI & FUNG Group) (multinational)

Giza, Dokki, Egypt

11-50 employees

Textile and Clothing

N/A

Nov 2008 to Nov 2011 (3 years)
Office Manager at Networks Valley Information Systems

Experience Details

Office Manager

Administration

Manager

Work Responsibilities
Provide high-level administrative support such as:
•Reporting to higher management and acting as liaisons between administrative support and the senior management.
•Preparing Correspondence (formal) (In English)
•Performing clerical functions such as receiving visitors coordinate meetings and conferences & Sending Receiving and translation Faxes-mails
• Making well –organized Filing System
•Train and supervise lower-level clerical staff.
•PC working and data entry. (Use word processor/computer to type letters, reports, forms, or other materials from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.)
•Setup travel arrangements and accommodation and entertainment arrangements for company visitors.
•Controlling the G&A Budget, never exceed the budget is my fully responsibility.
•Preparing for Board meetings.
•Organizing office maintenance and repair work.
•Design and implement office policies, standards and procedures
•Plan and implement office systems, layout and equipment procurement
•Responsible of office systems, layout and equipment procurement
(Stationary, office equipments,) find the suitable suppliers, getting the best offers and handling the delivery.
•Utilize Timesheets.
•Prepare Courses.


Company Details

Networks Valley Information Systems

Cairo, Egypt

51-100 employees

Information Technology Services

N/A

Jan 2008 to Oct 2008 (9 months)
Office Administrator at Networks Valley Information Systems

Experience Details

Office Administrator

Administration

Experienced (Non-Manager)

N/A


Company Details

Networks Valley Information Systems

Cairo, Egypt

51- 100 employees

Information Technology Services

N/A

Jun 2006 to Dec 2007 (1 year 6 months)
English teacher (primary stage) at Port Said Language School

Experience Details

English teacher (primary stage)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Port Said Language School

zamalek, Egypt

11-50 employees

Education

N/A

Aug 1995 to May 2006 (10 years 9 months)

Education

Bachelor's Degree in Faculty of Arts

Education Details

Bachelor's Degree

Faculty of Arts

Ain Shams University, Egypt

C / Good / 65 - 75%

History Department

N/A

Ain Shams University
1991 - 1995
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Port Said Language Schools Zamalek

Egypt

1991

C / Good / 65 - 75%

N/A

Port Said Language Schools Zamalek
1991

Certifications

IELTS
Mar 2011

Certificate details

IELTS

Mar 2011

6 out of 9

N/A

N/A

British Council

N/A

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Profile Skills and Keywords

Abbott EgyptActivitiesAdaptiveAdministrationAdministration And Personal AssistantAdministration SupervisorArabicCEO Office ManagerCustomer ServiceEducationEnglishEnglish Teacher (primary Stage)Faculty Of ArtsFlexibleFrenchHard WorkerIELTSImport And ExportInformation Technology ServicesListening To MusicMarketingOffice AdministratorOffice ManagerOffice Manager / Export Director AssistantOffice Manager To The CEOOrganizerPerfect Trading Inc. (Affiliated Company Of The LI & FUNG Group)PharmaceuticalsPresenterSearching The InternetSenior Administrative Assistant / General Manager AssistantSupportSupportiveTeachingTextile And ClothingTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Fields of Expertise

Teaching

Teaching

: Expert

: High

:

More than 7 years

Administration and Personal Assistant

Administration and Personal Assistant

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: High

:

More than 7 years

Key Skills

Hard worker, Presenter, Organizer, Flexible / Adaptive, Supportive

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