Basic Info

Marwa Abd Elsattar

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Executive Assistant to Director of Asset Management and Managing Director at Majid Al Futtaim Properties

Experience Details

Executive Assistant to Director of Asset Management and Managing Director

Administration

Experienced (Non-Manager)

 Managing the day-to-day operations of the Asset director and managing director offices.
 Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel requests- inside and outside Egypt.
 Organizing and maintaining files and records.
 Managing projects and conducting researches.
 Preparing and editing correspondence, reports, and presentations.
 Preparing the sales analysis reports for all the tenants per quarter.
 Making travel and guest arrangements.


Company Details

Majid Al Futtaim Properties (multinational)

Cairo, Egypt

More than 1000 employees

Real Estate/Property Management

www.maf.com.eg

Sep 2015 to present (1 year 3 months)
Senior Training Operations Specialist- Office Manager - Certified Test Admin at Equinox International

Experience Details

Senior Training Operations Specialist- Office Manager - Certified Test Admin

Human Resources

Experienced (Non-Manager)

 Admitting/Registering Exam candidates
 Provides direction, information, and advisement to students in regards to testing policies,
procedures, and outcomes.
 Report, reply and follow up incidents regarding the exam admission or results
 Follow up the progress of each training whether held inside or outside the company
 Summarizing evaluation reports for trainings and providing outcomes within one week of each
training
 Evaluate instructors performance, service providers and monitor the progress of training and
progress of attendees
 Attend meetings and seminars, for developing new programs that meet staff training needs.
 Handle the overtime and salaries related to the outsourcing team
 Coordinate with HR regarding the vacation requests, mobile allowance, medical and life insurance renewals
 Other duties as assigned


Company Details

Equinox International

Cairo, Egypt

N/A

Engineering Services

N/A

Apr 2014 to Aug 2015 (1 year 4 months)
Training and HR Coordinator at Linux Plus Information Systems

Experience Details

Training and HR Coordinator

Human Resources

Experienced (Non-Manager)

 Follow up on the implementation of the annual training plan
 Evaluate instructors performance, service providers to monitor the progress of training/attendees
 Prepare periodical reports about training activities
 Coordinate with the team members in issuing the monthly and annually flyers.
 Managing and updating database of experts to be used in training programs
 Other duties as assigned


Company Details

Linux Plus Information Systems (multinational)

Cairo, Egypt

11-50 employees

Information Technology Services

www.linux-plus.com

Jan 2012 to Apr 2014 (2 years 3 months)
Follow Up Sales at Link Dot Net

Experience Details

Follow Up Sales

Administration

Experienced (Non-Manager)

 Handles customer inquiries and resolve their complaints aiming for their satisfaction
 Interface directly with the customers to figure out the confronted problems in order to resolve it.
 Follow-up on customer cases whether by phone or email
 following up with other departments internally till the problem is fixed and inform the customer
with that
 Participates in individual & team training/meetings to bring knowledge up to-date.


Company Details

Link Dot Net

Cairo, Egypt

N/A

Computer Software

www.linkdotnet.com

Aug 2008 to Jul 2011 (2 years 11 months)
Telesales and Credit Reporter at IMS Group

Experience Details

Telesales and Credit Reporter

Sales/Retail

Entry Level

 Developing new ideas to increase customer base and market share
 Arrange meetings with customers for the sales representatives
 Perform a monthly report about the updated market prices
 Follow up with current customers as well as the new ones with the service update and new
promotions


Company Details

IMS Group

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Aug 2007 to Aug 2008 (1 year)

Achievements


i managed to build the training plan for the company and made a new one from scratch during the first 3 Prohibition months
also i was requested to handle most of the HR requests in a very limited time and i did it.


i received a thanks and appreciation mail from one of our biggest vendors "Oracle" because i solved some internal issues between them and the company and made a whole new training plan along with its presentation.


i was selected as the employee of the month twice and awarded, because i overachieved my target. 107%


i over achieved my target during the period where i worked at IMS


Achievements/Projects:  Mall of Egypt pre-opening admin tasks (purchasing of Capex and Opex supplies))  Responsible for the distribution and allocation of 73 storages with 10,900,000 EGP annual net revenue at Mall of Egypt, including price negotiations, sending the offers, proposal, contract and payment collections.

Education

Bachelor's Degree in Faculty of Arts

Education Details

Bachelor's Degree

Faculty of Arts, English Language, Translation

Faculty of Arts, English Language, Translation, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Arts, English Language, Translation
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Amoun Language Schools

Egypt

2003

B / Very Good / 75 - 85%

N/A

Amoun Language Schools
2003
Bachelor's Degree in English

Education Details

Bachelor's Degree

English

Amoun Language School, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Amoun Language School
2001 - 2003

Certifications

Certificate details

Foundation Certificate in Human Resources Management

Jun 2013

A

N/A

A00-07-4863

The American University in Cairo

 Recruitment and Selection Management (Grade A)
 Organizational Behavior (Grade A)
 Employee Relation Management (Grade A)
 Compensation and Benefits (Grade B+)

ICDL
Apr 2007

Certificate details

ICDL

Apr 2007

A

N/A

N/A

Helwan University

Microsoft word
Microsoft excel
Microsoft power point

Training and Courses

Training/Course Details

Soft Skilss

Apr 2011

Link Learning center

 Communication Skills at Link Learning Center (LLC)  Negotiation skills at Link Learning Center (LLC)  Time management at Link Learning Center (LLC) & Linux Plus  Customer service at Link Learning Center (LLC)

Training/Course Details

translation

Jun 2007

Egyptian Gazette Newspaper

Written translation, training only

Training/Course Details

translation

Apr 2010

Egy Translators Office

Transcription and written translation

This profile is not updated!
Last update more than 2 months ago.

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Profile Skills and Keywords

AdaptiveAdministrationArabicBusiness DevelopmentBusiness-orientedComputer SoftwareEngineering ServicesEnglishEnglish LanguageExecutive Assistant To Director Of Asset Management And Managing DirectorFaculty Of ArtsFlexibleFollow Up SalesFoundation Certificate In Human Resources ManagementFrenchHard WorkerHuman ResourcesICDLInformation Technology ServicesInternetLinux Plus Information SystemsMajid Al Futtaim PropertiesMicrosoft OfficeMicrosoft OutlookMotivationParachutingPersistentPositive EnergyProperty ManagementReal EstateRecruitmentRetailRowingRunningSalesSenior Training Operations Specialist- Office Manager - Certified Test AdminSoft SkilssSportsTeam PlayerTelesales And Credit ReporterTrainingTraining And HR CoordinatorTranslationTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

3-5 years

Recruitment

Recruitment

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Training

Training

: Expert

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Advanced

: Medium

:

1-3 years

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

1-3 years

sales

sales

: Beginner

: Little

:

1-3 years

Key Skills

Business-oriented, Hard worker, Flexible / Adaptive, Persistent, Team Player

Online Presence

eg.linkedin.com/pub/marwa-mohamed/49/281/a47/marwaelsawi

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