Basic Info

Marwa Mohamed

6 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Executive Secretary at Yemen Airways

Experience Details

Executive Secretary

Tourism/Travel

Experienced (Non-Manager)

responding and sending emails to the concerned , organizing head meetings, taking minutes, contacting the civil aviation authority for Winter and Summer schedules permissions and acquiring clearances for additional flights, doing other administrative and executive tasks ...


Company Details

Yemen Airways (multinational)

Giza, Egypt, Egypt

101-500 employees

Airlines/Aviation

N/A

Apr 2013 to present (3 years 8 months)
Executive Collector at HSBC GSC

Experience Details

Executive Collector

Banking

Experienced (Non-Manager)

N/A


Company Details

HSBC GSC

Giza, Egypt, Egypt

N/A

Banking

N/A

Jun 2012 to Sep 2012 (3 months)
Customer Service Representative at Xceed Contact Center (Cisco Account)

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Resolving and closing cases, answering inbound calls and making outbound ones.


Company Details

Xceed Contact Center (Cisco Account) (multinational)

Cairo, Egypt

More then 1000 employees

Other - Not Classified

N/A

Jan 2009 to Jan 2011 (2 years)
E-marketing agent (intern) at Ractors- INC

Experience Details

E-marketing agent (intern)

Marketing/PR/Advertising

Entry Level

Creating Blogs.


Company Details

Ractors- INC

Cairo, Egypt

51-100 employees

Marketing and Advertising

N/A

Jun 2008 to Jul 2008 (1 month)
Ticketing Agent (intern) at Starco Travel Agency

Experience Details

Ticketing Agent (intern)

Other

Entry Level

Booking airline tickets


Company Details

Starco Travel Agency

Cairo, Egypt

11-50 employees

Travel and Tourism

N/A

Jun 2006 to Sep 2006 (3 months)

Education

Bachelor's Degree in English Language and Literature

Education Details

Bachelor's Degree

English Language and Literature

Ain Shams University, Egypt

C / Good / 65 - 75%

Novels, Plays, Poetry, Logistics, Phonetics, Criticism,

N/A

Ain Shams University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elmobtadaian Experimental Language School

Egypt

2004

B / Very Good / 75 - 85%

N/A

Elmobtadaian Experimental Language School
2004

Certifications

ICDL
Jun 2008

Certificate details

ICDL

Jun 2008

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Soft Skills

Jan 2009

Xceed

N/A

Training/Course Details

Dealing with Public

May 2013

Yemen Airways

N/A

Training/Course Details

Basic Fares and Ticketing

Jun 2013

Yemen Airways

N/A

Training/Course Details

Fares and Ticketing 2

Jun 2013

Yemen Airways

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdminstrationAirlinesArabicAviationBankingBasic Fares And TicketingCustomer ServiceCustomer Service RepresentativeCustomer SupportDealing With PublicE-marketing AgentEnglishEnglish Language And LiteratureExecutive CollectorExecutive SecretaryFares And Ticketing 2FrenchGymICDLMarketingMarketing AdministratorMarketing And AdvertisingMicrosoft ExcelMicrosoft PowerpointMicrosoft WordOtherOther - Not ClassifiedReading All GenresSoft SkillsSportsSupportTicket AgentTicketingTicketing AgentTourismTravelTravel And TourismXceed Contact Center (Cisco Account)Yemen Airways

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Medium

:

1-3 years

Microsoft Powerpoint

Microsoft Powerpoint

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Customer Support

Customer Support

: Advanced

: Extreme - I love it!

:

1-3 years

Adminstration

Adminstration

: Advanced

: Extreme - I love it!

:

1-3 years

Ticketing

Ticketing

: Beginner

: High

:

Less than 1 year

Marketing

Marketing

: Beginner

: High

:

Less than 1 year

Online Presence

https://www.linkedin.com/profile/view?id=188423613&trk=nav_responsive_tab_profile

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