Basic Info

Marwa Mohamed

7 years

Giza Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Media Accounts Manager at Telemedia

Experience Details

Media Accounts Manager

Project/Program Management, Sales/Retail, Marketing/PR/Advertising

Manager

- Acquires new customers from an assigned business sectors, and/or a list of potential customers names .
- Implement all aspects of the sales process calls, meetings .
- Identify sales opportunities, produce qualified potential customers
- Book appointments for the Sales Consultant with the high qualified potentials customers .
- Manage media accounts ( media plans ) .
- Approach new media .
- Prepare new services ( flow charts ) .
- Handle media services & content .
- Be creative with technical team to prepare new applications and games .
- Co-ordinating with Media for presenting & promoting new content.
- Keep track of all partners accounts & payments .
- Approach New Services for media accounts.
- Handling all customers’ objections and complaints.


Company Details

Telemedia

6th of October, Egypt

51-100 employees

Media Production , Marketing and Advertising

www.telemediavas.com

Aug 2013 to present (3 years 4 months)
Media Accounts supervisor at Telemedia

Experience Details

Media Accounts supervisor

Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

- Co-ordinating with Media for presenting & promoting new content.
- Prepare new services ( flow charts ) .
- Keep track of all partners accounts & payments .
- Approach New Services for media accounts.
- Handling all customers’ objections and complaints.


Company Details

Telemedia

6th of October, Egypt

51-100 employees

Media Production , Marketing and Advertising

www.Telemediavas.com

Aug 2012 to Aug 2013 (1 year)
Content supervisor at Telemedia

Experience Details

Content supervisor

Sales/Retail

Experienced (Non-Manager)

- Co-ordinating with companies & operators for presenting & promoting new content.
- Keep track of all partners accounts & payments .
- Explaining and providing a full overview on our products and services to the visiting customers.
- Handling all customers’ objections and complaints.


Company Details

Telemedia

6th of October, Egypt

51-100 employees

Media Production

www.Telemediavas.com

Sep 2011 to Aug 2012 (11 months)
Senior Sales at Telemedia

Experience Details

Senior Sales

Sales/Retail

Experienced (Non-Manager)

- Explaining and providing a full overview on our products and services to the visiting customers.
- Handling all customers’ objections and complaints.
- writing reports concerning the sales activity and making weekly as well as monthly plans


Company Details

Telemedia

6th of October, Egypt

51-100 employees

Media Production

www.Telemediavas.com

Jul 2010 to Sep 2011 (1 year 2 months)
Senior sales agent at Orbit - Show time OSN

Experience Details

Senior sales agent

Sales/Retail

Experienced (Non-Manager)

Supervising and managing orbit’s showroom, in which I am responsible for all the showroom activities in terms of sales, customer service, objection’s handling.

• Managing and Supervising sales agents working in the outlet
• Supervising the other correlated teams responsible for installation and after sales services
• Helping the visiting customers by answering their queries, handling their disputes and selling orbit’s products
• Receiving subscription payments directly form customers.


Company Details

Orbit - Show time OSN (multinational)

Cairo, Egypt

501-1000 employees

Media Production

www.osn.com

May 2009 to Jul 2010 (1 year 2 months)
Sales Agent at Orbit

Experience Details

Sales Agent

Sales/Retail

Entry Level

- Responsible for increasing and maintaining numbers of subscribers and renewals.
- Explaining and providing a full overview on our products and services to the visiting customers.
- Maintaining the inventory (material) needed at acceptable level
- Handling all customers’ objections and complaints.
- Following up with orbit installers to deliver the best service to the customers.
- writing reports concerning the sales activity and making weekly as well as monthly plans


Company Details

Orbit (multinational)

Giza, Egypt

501-1000 employees

Media Production

www.Orbit.com

May 2009 to Dec 2009 (7 months)

Education

Bachelor's Degree in  Faculty of Arts, Eastern Languages Department, Hebrew Section

Education Details

Bachelor's Degree

 Faculty of Arts, Eastern Languages Department, Hebrew Section

Cairo University, Egypt

C / Good / 65 - 75%

Languages , English and Hebrew

N/A

Cairo University
2003 - 2007
High School - Other

High School Details

Other

fransiscan

Egypt

2000

A / Excellent / 85 -100%

N/A

fransiscan
2000

Training and Courses

Training/Course Details

Basic Business Skills Acquisition (BBSA)

Apr 2008

Sponsored by the Future Generation Foundation (FGF) Training

 Developed Language and Computer skills  Enhanced Presentation & project development skills  Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.

Training/Course Details

World class customer service

Apr 2008

Provided by: Dale Carnegie Training (DCT) Training

1-Develop and define customer service skills that enhance your professional relationship with customers. 2-Resolve customer conflicts that recognize and deal with variety of customer behaviors. 3-Build decision- making skills that resolve conflict. 4-Develop negotiation skills. 5-Reduce work-related stress while satisfying internal customers.

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

? Faculty Of Arts, Eastern Languages Department, Hebrew SectionArabicBasic Business Skills Acquisition (BBSA)Basketball And TravelingBusiness DevelopmentCommunicatorContent SupervisorCookingCustomer CareEnglishFootballHard WorkerLeaderMarketingMarketing And AdvertisingMedia Accounts ManagerMedia Accounts SupervisorMedia ProductionNegotiatorOrbitOrbit - Show Time OSNPresenterProgram ManagementProjectRetailSalesSales AgentSenior SalesSenior Sales AgentTelesalesWorld Class Customer Service

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Fields of Expertise

Telesales

Telesales

: Advanced

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

5-7 years

marketing

marketing

: Advanced

: Extreme - I love it!

:

3-5 years

Customer care

Customer care

: Advanced

: Medium

:

1-3 years

Key Skills

Leader, Communicator, Hard worker, Negotiator, Presenter

Online Presence

Marwa Alymarwa.alieldin2000@yahoo.commarwa.alieldin2000@yahoo.com

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