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Maria Yousef

Customer Service at Baycare Health Systems

United States

Work Experience

  • Customer Service

    Baycare Health Systems

    Dec 2023 - Present -1 yr, 5 months

    • Job Details:Coordinate patient appointments across departments, verify records with staff, and assist with insurance processes. Communicate with patients to confirm or adjust appointments, manage follow-ups, and maintain accurate administrative records.
  • Paralegal

    Sonkin & Koberna LLC

    Oct 2022 - Sep 2023 -11 months

    • Job Details:Draft legal documents and assist attorneys with trial preparation, including research, investigations, and fact-finding. Track billable hours, manage invoicing, and resolve billing issues. Maintain accurate legal and financial records while supporting daily case management.
  • Professor Assistant

    University of Toledo

    Aug 2019 - May 2022 -2 yrs, 9 months

    • Job Details:Assist in preparing course materials, grading assignments, and supporting classroom instruction. Provide academic support to students, conduct research, and handle administrative tasks such as attendance, communication, and scheduling.
  • Education

    • Bachelor's Degree in Paralegal Studies

      University of Toledo

      Jan 2022 

    Skills

    Languages

    • English

      Fluent
    • Arabic

      Fluent
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