Maria Mahrous

Client Service Representative at TLS Contact

Cairo, Egypt

TLS Contact

Jun 2017 - Present -7 yrs, 11 months

Egypt

Job Details:Providing high quality and non-discriminatory control on the issuance and renewal of visas as per existing government regulations. Responsible for examining and assessing the admissibility of visa applications. Dealing with customers to achieve higher satisfaction and provide elite services.

Orange

Jun 2016 - Jun 2017 -1 yr

Egypt

Job Details:Handled daily reports with cancellation requests and customer inquiries. Worked on fixing customer problems and ensuring satisfaction. Updated CRM system with customer interactions.