Manar Mamdouh

Office Manager and CRM MangerFull Time

• Job Details:CRM Sales Manager: Using CRM systems to manage relationships Developing new ways to meet customers’ needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience. Create and execute a strategic sales plan that expands our customer base and extends the company's global reach Meet with potential clients and grow long-lasting relationships that address their needs Recruit sales representatives, set objectives, train and coach them, and monitor their performance Identify knowledge gaps within the team and develop plans for filling them Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress Manage the month-end and year-end close processes Office Manager : Contribute to the development and implementation of this new business unit Identify strategic Dealers within a region and requirements for business with each Dealer Create Regional business plan and targets Maintain and grow relationships with Dealers and prospective Dealer through visits and regular communication Facilitate the creation and structure of dealer agreements defining the partnership and business requirements Provide on-going support to Dealers on lease structuring and creative finance options Coordinate between Dealer activity and internal lease processing functions and internal Sales Support team Support Dealers in their business activities (training , leasing expertise, portfolio and asset life cycle management) Plan, manage and assist in the delivery of mid-to-large scale sales meetings Provide administrative support for the department head, including managing travel and lodging arrangements, handling the executive calendar, creating and submitting timely expense reports, arranging meetings, maintaining organizational charts, taking meeting minutes, screening phone calls and emails, and preserving the confidentiality of sensitive information

Office ManagerFull Time

Office ManagerFull Time