Manar Adell

Call Center AgentFull Time

• Job Details:As a Call Center Agent for National Bank of Egypt, my key responsibilities include handling customer inquiries, resolving complaints, and providing accurate information on bank products and services. I consistently meet and exceed customer satisfaction targets by delivering exceptional service and maintaining a high level of professionalism. Additionally, I have the ability to handle different systems efficiently, enabling me to navigate various software and databases effectively to assist customers with their needs. Through effective communication and problem-solving skills, I have successfully contributed to the bank's reputation for excellent customer service.