Manal Boulaky Heim

Sales ManagerFull Time

• Job Details:Handling Arab customers in Interlaken/Switzerland, providing all the needed information, maximizing sales and revenue

Meetings and incentives salesFull Time

• Job Details:Generation of Meeting, Incentive and Conference business for the owned Hotels. Responsible for the organization and the coordination of such meetings and events between the Hotels and the Clients or clients event organizers. The size of such meetings varied from 20 to 1000 participants of national and international origin. Issuing and the distribution of monthly and quarterly newsletters to this segment highlighting the facilities, seasonal benefits and events staged in the properties. The maintenance of statistics, analysis of this business segment for all Orascom Hotels. Preparation of monthly tour operator materialization reports for all destinations owned by the company

Front Office ManagerFull Time

• Job Details:Maintain the front office policies and procedures set by the Management. Train Front Office team in order to achieve the highest level of service and guest satisfaction Developing, updating and maintaining quarterly and monthly forecast reports. At all times uses operational standards and targets to measure the achievements of assigned objectives. Leading and directing with employees/supervisors/managers to ensure that information is received and acted on.